Hotdeskhub offers a low cost way to grow, network, or outsource technology operations
in a prestigious central Cheltenham technology hub suitable for individuals or corporates.
The location is ideal for those who wish to run their digital operations in a town centre
location where workers can easily meet up or entertain their executive clients at any of the
many corporate level restaurants and eating or meeting places just a few metres away.
This all-inclusive monthly shared digital workspace can ultimately accommodate 50 digital
workers and is suitable for tech or digital operations that do not need a lease but do want
scalable operations in a relaxed leisure-styled members' club environment.
► PLEASE CALL 01242 300900 FOR ENTIRE BUSINESS UNITS CURRENTLY AVAILABLE TO LET
► 4,400 SQ FT OF PRIME LOCATION PREMISES ARE AVAILABLE (SUB DIVIDED AS REQUIRED)
HOTDESKHUB (THE DESK SPACE RENTAL CLUB) CURRENT PROMOTIONAL OFFERS ► OFFER ► JOIN WITH A FRIEND OR COLLEAGUE & BOTH PAY NO JOINING FEE
► OFFER ► PAY FOR SIX MONTHS AND GET ONE MONTH FREE
MAIN OPTIONS & PRICING (SEE DETAILED OPTIONS AND PRICING FOR MORE OPTIONS) ► HOTDESK: £120 PER MONTH FOR A NON-FIXED POSITION DESK & LOCKER STORAGE
► TECHDESK: £140 PER MONTH FOR A FIXED POSITION DESK WITH DESK STORAGE
► JOINING FEE: £100 PER MEMBER TO JOIN HOTDESKHUB MEMBERS ONLY CLUB
► INFERIX-HCC: £15 PER YEAR FOR INFERIX ENCRYPTED BUSINESS DATASPACE
► METROMEMBER: £40 PER MONTH FOR A WORKSPACE FOR TWO HOURS PER DAY
THIS DOCUMENT IS THE ONLINE AGREEMENT FOR HOTDESKHUB MEMBERSHIPThe member agrees to be bound by this operational guide and agreement.
PLEASE READ THIS AGREEMENT BEFORE JOINING
THIS DOCUMENT IS SEARCHABLE USING YOUR BROWSER SEARCH
THE CLUB RULES DO ALTER - THE ONLINE VERSION IS ALWAYS THE MOST RECENT VERSION
WHAT IS HOTDESKHUB MEMBERS' CLUBHotdeskHub is a member controlled workplace for digital innovation workers and co-workers.
Membership costs are kept low by the cooperation of the members in mutually overseeing the premises use. Members also suggest new premises use rules. The rules of premises use vary from time to time and are published by the franchisor. The franchisor is a not for profit corporate entity that leases a premises and permits the members of the members' club to use certain parts of that premises in permitted ways during specific time periods as varied by the franchisor from time to time as set out in this agreement.
Club rules can only be approved and published by the franchisor who leases the premises and permits the club represented by its members to utilise parts of the premises and the amenities according to the club rules. Club members are individuals but they can act together as part of a larger organisation or team.
Varying levels of security and privacy are available. The intention is that club synergy and co-working will encourage diffusion of ideas without undue risk to Intellectual Property.
Membership of the club is agreed by the member not to represent a lease or letting or a tenancy at will or a licence to use premises or a contract of employment or a contract for the provision of a service.
The amenities and facilities at the club may alter at any time and are not a contract to supply any such amenities or services or provide contractual access to the premises.
Membership of the club is agreed to be an individual membership of a members' club consisting of the club members who are entitled to use the amenities of the club. An organisation can pay for the membership of an individual member as part of a grouping of individual members at the club.
HOTDESKHUB CONTACT POINTS ■ Reception: Pop in anytime when reception is open (1-00pm to 4-00pm) or call 01242 300900.
■ Call: Call 01242 300900 (club reception) and just leave a voice message if unanswered.
■ Email: email@example.com (please refer to Hotdeskhub somewhere in the communication).
■ Post: Hotdeskhub, The Alan Turing Suite, 58 Clarence Street, Cheltenham, Glos. GL50 3LE
■ Ticket: The issue of a response email ticket is NOT YET AVAILABLE to visitors or guests.
HOTDESKHUB MEMBERSHIP FEATURES■ A Prestigious Listed Grade II Town Centre Premises with a private secure-gated entrance.
■ A central Cheltenham business base whether you attend every day or just a few days per year.
■ For Individuals or Businesses (large teams of up to ten team members can be accommodated).
■ Ultra low cost all inclusive hotdesks and techdesks (without the usual 20% VAT added on).
■ Set in it's own attractive private grounds with a pleasant private outdoor courtyard (free use).
■ Speed to Market and Startup with no waiting (no premises delays so you just walk in & do it).
■ Costs: You only need about £150 (the loose change in your pocket) to start your own business.
■ Tax Benefits: Working at a non-VAT Tech Hub means maximum profit & R&D Tax Credits for you.
■ Easy access (3 miles) to & from the M5 (J10 & J11) with easy access to the M4, M42 & M40.
■ 15 Minute walk to the train station & just 1 minute walk to the town centre Taxi Ranks.
■ 1 Minute walk to coach station (fast routes to the entire UK including London & Heathrow).
■ Heathrow is just 2 hours away by car/coach/train with London tubes & parking available there.
■ Fully scalable operations - create and evolve your demand-driven technology based business.
■ Hipster-style productive coworking environment (near Boston Tea Party Cafe & Art Gallery).
■ Gym & Spa (member options: please just ask as the available facilities & prices keep changing).
■ Town Centre - metres away from the Promenade and High Street Shopping Centres & Hotels.
■ Free on-road parking right outside the premises on a first come first served basis every day.
■ On-Site Private Gated parking (for a monthly charge) & other parking options just metres away.
■ On-Site Digital Tech-Support if needed (serverside, clientside, protocols, languages).
■ Free Wi-Fi & Broadband: 100 mbps download & 40 mbps upload (fast now and getting faster).
■ Startup business information (Copyright, Trademarks, Tax, NI, Employment, Insurance).
■ Bookable Meeting & Presentation Room suitable for six people (it's just £10 per booking).
■ Free Tech-Support for your £15 per year Inferix® AI-HCC™ DataSpace & Login Membership.
■ Coded Access Security Control & Name Badges (all Clients & Visitors must be accompanied).
■ Private Courtyard for activities/coffee/lunch, for your clients, or for team meetings (always free).
■ Business-Class Amenities & Venues nearby (for client presentations & business meetings).
■ Restaurants, cafes and business venues are all just metres away (for presentations & lunches).
■ Site is Locked-Down and alarm-secured outside club premises hours (9-00am to 6-00pm).
■ No commitment: You can state at any time that your next payment will be your last payment.
HOTDESKHUB JOINING FORM & STANDING ORDER MANDATEThe joining form and the payment mandate form are available using the following links:
The joining form and standing order payment can be printed and completed at the club at the time of viewing. The first payment and the payment mandate can be done electronically.
Once the potential member has viewed the premises the membership can either be commenced immediately or it can be deferred for a few weeks so that the member can make arrangements to move to the club in the knowledge that a membership at the club has been secured.
There are parts of the form that need to be completed by the franchisor at the club. Please bring some form of ID that confirms your identity. Once your membership has been accepted the appropriate club premises access information and security codes will be provided.
The member's first payment will be cash or cheque or electronic and will cover all the amenities chosen for the NEXT FULL CALENDAR MONTH plus all days up to the start of that calendar month plus any joining fee that is applicable.
Thereafter the regular monthly payments (and any month-end bills) will be due on the 14th of each month (the regular payment paid on that day which must be made by bank standing order is for the upcoming full calendar month).
BEFORE YOU JOIN CHECK THAT YOU HAVE SOME FORM OF INSURANCE:
Please check that you have some form of suitable insurance in case you or your work or your activities or your possessions harm another person or your customers or an accident harms you or your possessions. If you have an employer accidental damage and loss insurance (caused by you or occurring to you) will normally have been arranged by them.
The members' club is just a collection of equal and independent individuals and the franchisor is not employing you and so you will have have no employers liability insurance or any similarly acting insurance unless you have organised that yourself or you have an employer. Please note that small business insurance is a very low cost type of insurance.
With insurance it is generally better to choose a "high deductible" which is an amount that you would pay yourself if you did ever claim. This will reduce the amount your insurance costs and it will also stop you from making small claims (say under £1000) and that means you will keep low insurance premiums.
Claiming on an insurance policy is normally not a good idea unless it is a very large claim for serious loss. Business insurance is mainly used to protect you and others from any really big disasters.
GETTING STARTED (TYPES OF DIGITAL ACTIVITIES)Hotdeskhub is tech-specialised and low-risk and low-cost so this might well be your very best opportunity to start or evolve your successful business in a prestigious town-centre location. We are looking for certain types of businesses and individuals to create product development synergy at the site so as to create the ultimate digital co-working experience at low-risk and low-cost.
Don't worry if your field of interest is not exactly mentioned in the list below because as long as your business is intelligence based or creatively artistic and not too disruptive it will be fine. We are keen for existing businesses to join us and we can accommodate teams of up to twenty members at the premises.
The main theme of the club is intended to be technology innovation and digital technology but we are quite flexible and we would seek to accommodate any other other compatible activity. Masters graduates in Computer Science and Sentient AI Language designers are already based at the premises. The list below is a guide to the typical inventive & creative businesses that might be productively based at Hotdeskhub in Cheltenham:
■ Software Developers, Computer Consultancies, Website Design, Content Creation, Coding
■ Website Development, Website Maintenance, Online Support, Framework Specialists
■ App Developers, Bespoke Technology Designers, Product Designers, Tech Support Services
■ Dot-Com Startups, Technology Support Services, IT Support Services, Compiler Writers
■ Technology Innovators, Defence Sub-System Designers (Secure Areas), ASIC Designers
■ Technology Outsourcing Services, Programming Outsourcing, IT Services Relocation
■ IT Service Suppliers, IT & Tech Service Outsourcing, IT Departments, Network Support
■ Graphic Creatives & Designers, Embedded Dynamic Site Content Creation, Video Content
■ Temporary Space for Tech Projects, Peak-Overflow Demand Space for Tech Projects
■ Non-Main Site Enterprise Developments, Confidential Corporate System Development & Testing
■ Clientside Programmers, Serverside Programmers, Computer Language Specialists,
■ Tech Startups, Startup Consultants, SME Financial Services & Accounting
■ Technology & IP Solution Suppliers, B2B Technology or Network Hardware Suppliers
■ Technology System Design & Installation, Technology Consultancy
■ IT Infrastructure Design & Supply, Digital Security Systems, Network Security
■ Audio-Visual Engineers & Audio-Visual Creatives & Content Providers
■ Tech Business Innovators, Tech R&D Backing, Tech Banking, R&D Investment
■ New Tech Entrepreneurs & Tech Financing, R&D Tax Credits & Grant Intermediaries
■ Social Media Entrepreneurs, Bloggers, News or Media Technology (or Content)
■ Venture Capitalists & Technology Financing Intermediaries, Business Angels/Banks
■ Graphic-Arts Creatives, Social Media Apps, Social Media Analysis Systems
■ Business Creative-Services & Suppliers, Industry Creative-Services & Suppliers
■ Commerce & Bank Technology or Applications Development or Delivery Services
■ Digital Innovation Research and R&D (Pure Research Physics/Systems)
■ Online Education Systems, Training Systems, Realtime Data Programming
■ Big-Data Projects & Data Gathering and Analysis, Serverside Security and Encryption
■ Big-Data Social-Media Projects & Social Media Apps, Data Aggregation
■ Digital Sales & Digital Marketing Systems, e-marketing, e-document services
■ Monetisation Systems & Performance Metric Analysis Systems
■ Vertical Marketing Apps & Systems, Online Shop Websites, Retail Websites
■ Artificial Intelligence Systems (Cyber-AI Systems), Neural Networks,
■ Data-Mining & Data-Scraping Systems, Data Imaging Systems. Precess Control
■ Cyber-Systems & Cyber-AI Protocol Design & Programming, Model Reference Systems
■ Open-Source Coding & Collaboration on Standards (W3C), Data Security Consultancy
■ Life-Sciences Research, Online Life-Science Systems, Human Wellbeing Systems
■ Biometric Systems Design & Supply & Biological DNA Profiling, BIST & BITE Design
■ Encryption & Decryption Systems & IP (Internet Protocols), Cyber Security
■ Cross-Correlation Systems & Web-Data Correlators, Bespoke Chip Design,
■ Online-Games & Gambling Systems Development & Supply, FOREX Trading
■ Software-System Commissioning Engineers & Programmers, Embedded Microcomputers
■ Maths & Science & Technology Sub-Systems Development, Parallel Computing
■ Engineering Software & Process Control Engineering, Event Simulations
■ Software Hardware Development (Case/ASICS/Electronics), Intelligence & Security
■ Engineering Structural Elements & Architectural Subsystem Design
■ CAD-CAM Programming & Product Designers, 3D Printed Designs and Structures
■ 3D Printed Object Protocols & Designers, Structural Engineering, Finite Element Analysis
■ Automated Image Analysis System Designers, PERT, Critical Path Analysis
■ Scientific Sub-System Designers, Chemical Analysis Systems, Micro-Technology Labs
■ Aerospace & Avionics Sub-System Designers, Project Management, Risk Analysis
■ Automated Defence System Designers, Defence Technology Designers, Think Tanks
■ University-Research Digitally Based Projects, Creative Arts Based Digital Works
■ Pure Sciences (Physical-Sciences & Social-Sciences & Medical & Statistical Sciences)
■ University-Industry Collaboration Projects, Patent & Copyright Portfolio Development
■ Online & Study-Course Development, Statistical Research, Big Data Statistics
■ Online-Interactive Management and Information Delivery Systems
■ Robotic-Systems Designers & Sentient AI Sub-System Designers
■ Automated Integrated-Factory Designs, Analogue Systems, Analogue Signal Processing
■ Super-Parallelism, Quantum-Superposition, Quantum-Cohesion, Qubits, AI Self-Programming
■ Signal Detection, Signal Processing, Signal Cloaking, Optical Signals, Optical Computing
■ Games Development or Gambling Systems Development, Superposition Quantum Computing
■ Academic Science Research & Collaboration, Compiler Writers, Industrial Control
■ Programming-Language & Systems Communication Research, Robot Design & Control Systems
■ Real-Time State-Space Systems Modelling & Model Reference System Generators
■ Real-Time Control Systems Designers, Neural Networks, Industrial Process Control
■ Real-Time Predictor Development (Post Kalman Predictors & State-Space Estimators)
■ Broker Systems - Auction Systems - Niche Systems - Online Retail & Delivery Systems
■ Automated AI Customer & Product Support Online Sub-Systems Development
■ Remote Software Support Services & Remote System Support Services
■ Online Financial Services & Financial Product Trading
■ Asset-Pair or Commodity High Frequency Trading, Weather Modelling & Nowcast Data Delivery
■ FOREX-CFD and Asset-Pair or Commodity-Pair High Frequency Trading Systems
■ DNA Sequencing, Mathematical Modelling, State-Space Analysis, Entropy Modelling & Predicting
■ Medical Diagnosis Automation Systems, Personal Wellbeing Analysis, Pre-Diagnosis Analysis
■ Medical Computation Systems (Image & Data Analysis Systems), Medical Data Analysis
■ Commercial & Military Sub-System Design & Development, Weapon Systems & Sub-Sytsems
■ Contemporary Design, Artists, Authors, Architects, Production-Teams, Promoters
■ Creative Writers, Non-Technology Services Provided Digitally, Digital-Marketing Services
■ Financial Digital Services, Financial Digital Innovation, Asset-Pair Trading, Stockbroking
■ Post-Production, Animation, Graphic Designers, Product Design, 3D Printing Designers
■ Technical Authors, Creative Writers, Illustrators, Technology Marketing, Technology Funding
■ Music Creation, Data Visualisations, Network Visualisations, Process Visualisations
OPENING HOURSClub opening hours are Monday to Friday 9-00am to 6-00pm and closed on all bank holidays.
Reception is always open from 1-00pm until 4-00pm and may occasionally be open at other times.
If you arrive in Cheltenham earlier than 9-00am there are several very good town centre cafe environments with Wi-Fi nearby. Occasionally the club will open on Saturday mornings. The club will provide notice of each such occasion in advance. Occasionally social events and lectures or workshops will be held at weekends. These events will be advertised in advance.
Your visitors (and your interviewees if you are hiring staff) will only be allowed in the premises at certain times (currently 1-00pm to 4-00pm). This allows all the other club members to work in peace knowing they will be uninterrupted by strangers.
DETAILED OPTIONS AND PRICINGMETROMEMBER - £40 PER MONTH
This is our lowest cost membership. It provides an all inclusive non-specific area digital working environment without any on-site storage but with access to the club's bookable meeting room and the relaxation cafe areas and the mini-gym area. You are permitted access to the premises for a maximum period of two hours each day.
This membership is suitable for prospective startups who might wish to test running a business or for students working on a project or for managers who wishing to oversee staff already based at the premises. The membership provides a low-cost flexible and friendly working environment with a professional gloss and shared fast broadband. You can plug your devices into any available fused and surge protected standard power supply at any hotdesking work position or at any relaxation area position.
HOTDESK - £120 PER MONTH
An all inclusive non-specific area digital working environment with permanent locker storage and access to the club's bookable meeting room for professional proposals and presentations. This is the ultimate low-cost flexible working environment suitable for startups and independent digital workers. It is a low-cost flexible and friendly working environment with a professional gloss and shared fast broadband. A hotdesking member can plug devices into any available fused and surge protected standard power supply at any hotdesking work position.
TECHDESK - £140 PER MONTH
A fixed position (member-selected) desk in the club's digital working environment. The TECHDESK comes with a private underdesk locker and a surge protected standard power supply. The ample underdesk locker storage makes it suitable for permanent fixed-position computer working in a low-cost high-featured prestigious workplace suitable for the professional digital worker with a professional gloss and shared fast broadband.
EXTRADESK - £60 PER MONTH
An EXTRADESK is a desk adjoining a member's main TECHDESK creating an L shaped working area. You can take as many EXTRADESK units as you wish (each one is charged separately) to form a more private U shaped working area. Each EXTRADESK comes with it's own underdesk locker. EXTRADESKs are particularly useful for members undertaking multiple screen based operations were the member might wish to be surrounded by screens or needs additional desk surface area.
PRIVACYSCREEN - £20 PER MONTH
A PRIVACYSCREEN is a a screen that provides a moderate level of desk position privacy at very low cost. The area that is screened can either be L shaped or U shaped around desks. One PRIVACYSCREEN is suitable for enclosing up to three connected desks.
SECUREAREA- £40 PER MONTH
A SECUREAREA is a roped access "fence" around connected desks. One SECUREAREA is suitable for enclosing up to three connected desks. Please note that the club and franchisor management and club security-agents will still have rights of security access to your area.
PRIVATEAREA - £80 PER MONTH
A PRIVATEAREA is a full height screen around connected desks crating a private and relatively secure area. One PRIVATEAREA is suitable for enclosing up to three connected desks. There is a roped access entrance to your area. Please note that the club and franchisor management and club security-agents will still have rights of security access to your area.
EXTRAPOWER - £10 PER MONTH
A standard 700 watt surge protected ten socket mains power unit is supplied free of charge to each TECHDESK. If you need even more power an EXTRAPOWER 1200 watt unit will be supplied as an upgrade to your standard power supply. If you need more than one EXTRAPOWER unit then these are also charged at the EXTRAPOWER rate.
Please note that 700 watts is enough to run two typical PC's whereas 1200 watts is enough to run two workstations or small servers. Limiting the power to the desk enhances safety for you and also your fellow club members. You are not permitted to attach anything at all directly to any mains outlet. No UPS may be used unless it is part of an underdesk rack based LANSERVER (which is charged separately).
MEETINGBOOK - £5 PER TWO HOURS OF MEETING ROOM BOOKING
The meeting room is suitable for presentations or meetings with clients or financial backers or managers or for progress meetings, planning meetings, interviews, promotions or secure private work by members or teams of members.
If any visitors (non-members) are going to attend for any purpose then these non-members must wear a visitor badge and are only permitted to be inside the club premises during the permitted visitor hours (1-00pm to 4-00pm).
The meeting room provides a low cost option for privacy at any time for calls or discussions or work as well as for actual meetings. Multiple MEETINGROOM bookings can be made in one day and these can often be made at short notice.
The meeting room can accommodate up to six participants. Members should read the very detailed rules regarding visitors to the premises if a visitor is to attend the premises or the meeting room.
Each booking is for one and a half hours and you must leave the room clean and tidy for the next booking and you must also completely vacate the meeting room at least ten minutes before the end of your booking time.
The visitor rules mean that no visitors are permitted within the premises outside visitor hours. This means that all members can get on with their work without potential interruption by visitors at all other times. The visitor hours (1-00pm to 4-00pm) are the only hours when the club reception is definitely operating with security authorised staff.
MEETINGDAY - £20 PER OPENING HOURS (FULL DAY) MEETING ROOM BOOKING
A MEETINGROOMDAY is a one whole day booking of the meeting room for one whole day from club opening time until the end of the day. Please note that the limited hours for visitors to the premises still apply. This type of meeting room booking provides members (or teams) with an option for a whole day of private and secure development or discussion away from the usual working environment at very low cost.
JOINFEE - £100 A ONE OFF JOINING FEE (TO JOIN HOTDESKHUB)
This fee is a one-off non-returnable joining fee. If you leave and then rejoin you will have to pay this fee again. To prevent repeated leaving and rejoining over holiday periods members that have terminated their membership will not be allowed to rejoin within a period of two months from the date of their membership ceasing. Occasionally joining fee offers are run that reduce this fee so please look at headline items at very top of this page to see if there are any offers that apply to you at the moment.
INFERIXHCC - £15 PER YEAR FOR CLUB SECURITY CODES & CLOUD DATA STOREAGE
You must have this membership to be a Hotdeskhub member. This annually payable fee is your membership fee for the secure Inferix® AI-HCC business data analysis and secure communication system used by the club for secure web-based business communications and security codes relating to all club matters. It is where you will find your ever changing zone codes and access security codes.
You have sole exclusive access to your own privately encrypted data held "in the cloud" using DTRN™ (Data That Resides Nowhere) technology. The Inferix-AI-HCC™ system does not know or care if you are a human or a robot or a group or an organisation. Cookies are not used.
You can enter the Inferix-AI-HCC™ system using the login panel.
LATEPAY - £100 FEE IF ANY DUE PAYMENTS FAIL TO ARRIVE ON THE 14TH OF THE MONTH
This is an agreed one-off non-returnable late payment fee that applies if the club has to chase any due payment (all payments are due on the 14th of the month) that does not arrive on that date.
FREESERVER - £0 PER MONTH
A COMMERCIALLY HOSTED "ALWAYS ON SERVER" COULD BE A BETTER SOLUTION !
A small LAN or WLAN can be used at a member's desk position provided it can be accommodated by the member's standard 700w power supply or an enhanced 1200w EXTRAPOWER supply. The server does not need to be housed in an underdesk rack. The server will only be able to be used during club opening hours. An Uninterruptible Power Supply will not be permitted to be connected to such a server for safety reasons.
LANSERVER - £20 PER MONTH PLUS "Two Times Franchisor Estimated Power Costs" (NO VAT)
A COMMERCIALLY HOSTED "ALWAYS ON SERVER" COULD BE A BETTER SOLUTION !
A LANSERVER charge is made for any dedicated underdesk position LAN, WLAN, or WEB server needing over 1200 watts of peak power or needing an Uninterruptible Power Supply.
The server must be housed in a safe underdesk member supplied standard nineteen inch rack. The server will only be able for use during club opening hours and must be switched off at other times. This type of server might typically be used to support a large developer team based solely or mainly at the club premises. A safe low power Uninterruptible Power Supply will be permitted provided it is housed safely and securely in the member's underdesk nineteen inch rack together with the member's server and provided the entire server and UPS are switched off and unplugged by the member outside opening hours (when the member leaves for the last time each day).
Please also note that the desks of teams sharing wired LAN services will (for safety reasons) have to be fully adjoining desks with no gap between them with all cables tidied and tied well within the desk surface boundary and where broadband lines are required to cross a room these will be safely routed inside room perimeter ducting supplied by the franchisor (which may not be moved).
Members should note that for fire and security and also maintenance reasons the power circuits in work areas will often be switched off outside club opening hours.
The member should also read the sections relating to allowable powered appliances in sections such as the POWER CIRCUITS AND FIRE SAFETY section and various other similar sections. It is recommended to do a word search of this document searching for the word "power" so that no sections are missed.
WEBSERVER - £160 PER MONTH PLUS "Two Times Franchisor Estimated Power Cost" (NO VAT)
A COMMERCIALLY HOSTED "ALWAYS ON SERVER" COULD BE A BETTER SOLUTION !
This is a charge that is made for any dedicated rack mounted webservers or lanservers operating 24 hours per day which must be housed in a separate franchisor secured area or secured cabinet typically servicing a large developer team 24 hours per day or a very small test customer base.
Please note that we do not wish to drift towards becoming a server farm for enterprise sized businesses. We are creating an innovation-based technology hub and not a corporate business centre.
Please also note that the desks of teams sharing wired LAN services will (for safety reasons) have to be fully adjoining desks with no gap between them with all cables tidied and tied well within the desk surface boundary and where broadband lines are required to cross a room these will be safely routed inside room perimeter ducting supplied by the franchisor (which may not be moved).
IMPORTANT POWER SUPPLY NOTE: Power circuits to any such high-demand servers will not habitually be switched off outside the club opening hours but the member should note that any power circuit failures to the premises could reset any such server. The club premises is located in central Cheltenham and small power outages are quite common (about once per month) and larger power outages (of hours duration) occur about twice per year. There are also occasions when power circuits must be switched off to undertake maintenance or enhancement or safety checks on power circuits outside of opening hours.
No warranty or guarantee of server uptime is offered. Remotely hosted commercial server-farm based servers will usually be a much better option for web service members.
The member should also read the sections relating to allowable powered appliances in sections such as the POWER CIRCUITS AND FIRE SAFETY section and various other similar sections. It is recommended to do a word search of this document searching for the word "power" so that no sections are missed.
For the above reasons it is strongly advised that the member outsource any web-server or any desired always-on server to a specialist server farm (such as UK2 or Amazon) so that the entire development team at the club or elsewhere can access that server at any time reliably "in the cloud" and the business can also use that same server as an "always on" scalable web server for their actual business.
The only other alternatives would be housing an always-on server at another local premises such as at the member's home or at the member's admin offices or at a smaller local web-based server services supplier such as the SoftData Internet (server farm) based in Gloucester or in the case of corporate members at their corporate IT services centre or at a secured government site.
WHAT IF I AM NOT GOING TO BE THERE VERY OFTENJoining the club is meant to be like joining a gym. There is going to be a happy productive place for you at the club to hang out at and work at but nobody expects you to be there all the time. Some members will want to come most weeks in the year while others will be happy to have a familiar place that they know and can work at when they are in Cheltenham which might only be for a few weeks or days per year.
Basically, as a member you are getting a central Cheltenham technology themed business base that you can use anytime for just a fraction of the cost that would otherwise apply to start or run a business.
It is definitely best to genuinely think that you are "joining a club" and you are genuinely welcome rather than thinking that you are "just renting office space" because that is not what is happening at the club and that is not our intention for the club.
The very low price model and the non-locked in concept are designed to permit even those who might be in permanent work elsewhere to set up and get going with their own business concept without leaving their permanent position. It is also the ideal environment for contractors.
The membership is not transferable and you can't have someone replace you for the day (or even for a few minutes). The member is "the member" and any visitors whether they are your managers or your financial backers are still "just club visitors" and so may only attend the premises during the club's permitted visitor times.
COMPARE HOTDESKHUB WITH THE COMPETITIONTo save you looking our competition are charging about £300 per month once they add VAT and their various compulsory additional charges !
When you join Hotdeskhub you will be right in the very heart of central Cheltenham and you will be paying about half of the amount that our competitors have to charge because we are officially small and cuddly and do not charge VAT !
AGREED MAIN INTENDED PURPOSES OF MEMBERSHIP The member accepts that the purpose and use of the premises by the member is as a modern creative place of work and leisure and of business or academic goal achievement.
Use of the premises is not provided as a place of residence or on any basis of a letting or a lease.
No criminal activity may be undertaken at the premises.
The premises is not a public space.
The rules as set out in this agreement (as altering from time to time) govern the behaviour of the members at the premises. These rules are agreed not to be the same rules and regulations as might govern a workplace in an employer-employee relationship (often described legally as a master-slave relationship).
Any events of a purely entertainment nature must be pre-approved by the franchisor and fully insured by the member (or members). In the case of any such pre-approved events the franchisor accepts no liability for any harm or loss caused by way of that event as the event is solely the responsibility of the members involved in the event. In general any event organised by the members should be organised by a qualified and fully insured and fully experienced events organiser. This rule applies to any form of office Christmas party or any other type of seasonal event.
BEHAVIOUR AT THE PREMISES The culture and modes of behaviour at a premises together with the feeling within the architectural spaces and the minute-to-minute visible appearance of the environment and the decoration or soft furnishings at the premises controls how productive a creative worker can be.
The environment we are trying to create and maintain is that of an artistic, relaxed, non-sterile and non-quiet cafe-like environment for creative digital workers.
Your behaviour and your expectations of others at the premises should be similar to the behaviour one might expect to find at a contemporary modern cafe or an internet-cafe, or a leisure premises.
You will not control the environment and the franchisor will provide the creative workspaces and the leisure spaces at the premises working on the above principles as guided by the members.
The environment is a fusion of wide range of traditionally separated environments at one premises (leisure/relaxation/academic/work/business/commerce/trading/industry/science/research).
We hope that this modern and less differentiated way of working together in a highly flexible way will provide a more productive and friendly single-premises environment for creative workers.
SOME KEY RULES STATED IN BULLET POINT FORMAT YOU CAN JOIN DURING YOUR PREMISES VIEWING
Please call Hotdeskhub & Chelsea-Spa (Shared Reception) on 01242 300900 to arrange a premises viewing or to get more information.
The procedure for membership acceptance is that you will visit the premises and if you are happy with the premises then you will provide brief details of what you intend to do at the premises in the form of a brief email to firstname.lastname@example.org (which you can do during your visit) and then you will be accepted and payment details will be defined.
Normally there will be a fist payment that will be different from your subsequent payments. If you have an employer your employer will probably pay for the first payment and all the subsequent payments and will hold employers liability insurance for you (all you will do is fill in the joining form). Your club membership will be activated and you can use the premises from the moment the first payment is paid (by cash or cheque or electronic transfer) covering payment from your start date to the end of the NEXT calendar month.
SUBSEQUENT MONTHLY-PAID PAYMENTS:
After the initial payment that covers any part month and all of the NEXT calender month all your subsequent payments to the club are made by a regular monthly automated bank payment (a bank standing order) supplied to your bank by post by the club. These payments are collected and administered by the franchisor acting as an agent on behalf of the club.
The payments for the monthly paid membership and any regular extras are always the same (unless you change your requirements for desks or regular extras) and these regular payments are always paid on the 14th day of each month to cover your membership and regular extras for the following calendar month. These payments must be paid by a regular automated bank payment system (the joining form is usually the document that defines all of this and that form is also an instruction to your bank to pay the regular monthly amount due).
The member should thereafter not need to use the club's bank details to make payments unless the member changes the payment bank account or needs to make an electronic payment to replace a failed membership payment.
If the member does need to make an electronic payment please be aware that the club uses the services of the franchisor to collect payments and that many thousands of payments are collected by the franchisor and so it is very important that you credit the correct account and very important that you use your unique reference code as detailed on your joining form. That is the only way that the franchisor can know who the money has come from and which club it is for.
If you do want to make an electronic transfer for a missing payment or for a non-regular extra then please use the following account details. Payment by cheque or cash may be safer and a receipt will be given.
DETAILS OF THE HOTDESKHUB MEMBERSHIP BANK ACCOUNT TO BE CREDITED
BANK NAME: The HSBC Bank (Worcester)
BANK SORT CODE: 40-47-17
ACCOUNT NAME: Goldwood Strategic Services Ltd.
ACCOUNT NUMBER: 0366 4503
PAYMENT DATE: 14th day of each month (if a regular payment)
COMMENCING DATE: as stated on your joining form - if a regular payment
PAYMENT AMOUNT: as stated on your joining form - or the otherwise amount due
PAYMENT REFERENCE: as stated on your joining form > > IMPORTANT < <
Please keep your email address up to date as we only communicate by email.
A regularly read email address is a requirement of continuing HOTDESKHUB membership.
DETAILS OF DAY TO DAY PREMISES USE AND CLUB RULES■ All the text and club rules in this online published document taken together with any signs or notices about the premises are the applicable rules for use of the premises and club amenities.
■ The club rules alter from time to time and are published online at: www.hotdeskhub.com
■ The club rules can only be altered with the consent of the premises and amenity supplier.
■ The franchisor is the premises leaseholder.
■ No lease or licence to use premises is held by the club or it's members.
■ The premises franchisor will publish the latest version of the club rules.
■ The franchisor retains all copyright, trade mark and intellectual property rights in the rules and associated trading names.
■ The member agrees to accept and abide by the club rules at all times and also agrees that these rules can and may be overridden by the online published rules at any time.
■ Membership may be cancelled at any time by giving advance notice stating that "THE NEXT MONTHLY PAYMENT IS TO BE THE FINAL PAYMENT" utilising a membership cancellation form.
■ Immediate cancellation can be accepted in the event that a reasonable person would consider that the rules have been substantially altered within thirty days prior to that cancellation notice.
■ All notices and signs about the premises form part of the club rules as well as the rules published online as varying fro time to time also forming part of the club rules.
■ This is a contract relating to the allowable uses of a premises and amenities as altering from time to time by way of rules as set out as members' club rules.
■ This is not a contract for the provision of a service or a contract of employment or a contract to provide, or be provided with, any specific amenity or service.
■ Membership must be paid paid by monthly bank standing order and is not payable by monthly cash or cheque or any other payment method (unless so accepted).
■ The final payment and the consequent period of membership is payable regardless of facility or premises or club facility use or otherwise any non-use.
■ No refund of any paid payment paid in accordance with this contract is possible or will be provided.
■ Cancellation forms are available at reception and are also available for online printing.
■ A copy of the form confirming cancellation can be issued and that as well as any other confirmation of cancellation should be retained as proof of cancellation.
■ All periods of membership must be paid irrespective of club use during the period and no discount for part months of use or statutory holidays will be given.
■ The member agrees to pay the total amount covering the whole of the agreed period of membership.
■ The member will only pay a total amount to the club equal to the sum of all periods of membership at the rate stated.
■ No refund of any properly due membership payments is permitted.
■ Member agrees not to claim that any bank paid periods paid in accordance with this agreement are or were bank payments made in error.
■ Membership is not transferable in part or whole and relates to an individual "natural-person" and not a "body corporate" but members can be part of a body corporate.
■ By joining you agree that you are joining a "members' club" and you are utilising a premises controlled by a premises and amenity provider.
■ The premises provider (the franchisor) acts as a "service provider", "arbitrator", "collection agent" and "auditor" to the members' club (HotdeskHub Club).
■ The minimum age acceptable for any young entrepreneurs is 18.
■ Degree students with business or research ideas are welcome.
■ Upper sixth formers with technology aspirations are welcome.
■ There is no maximum age and we are happy to welcome any retired researchers.
■ The franchisor wants you to succeed and will freely share their knowledge and experience.
■ We are able to provide Official Secrets Act compliant space for MOD/GCHQ projects.
■ We have secure areas for high security commercial projects (please just ask).
■ We have Official Secrets Act MOD "Secret UK-Eyes Only" cleared staff at the premises.
■ University research students as well as academics and lecturers or tutors are also welcome.
■ Postgraduate or undergraduate research projects can be undertaken by teams at the premises.
■ Holding any religious belief is of course no barrier to membership but if you visually or verbally promote your own religion or beliefs with symbols or words or dress then please expect an equally robust visual or verbal statement (even ridicule) back from those who may have exactly opposing beliefs or beliefs that your beliefs are harmful. We think that it is best for workplace harmony to simply avoid or minimise any significant overt public indicators of religious belief.
■ We seek to mirror society in the social make up of our community with no social group particularly favoured and with a guiding principle of tolerance of those who hold or state any view but equally those who hold or state an opposing view. It is the purpose of the club to provide an environment suitable as a creative and productive workspace for the members. It is not the purpose of the club to promote any particular social views or support debate or argument about controversial social topics. We think it is best to reduce conversations about controversial topics to a minimum so as to facilitate a happy and friendly co-working environment.
■ To get started please call us on 01242 300900 (it's best to call and leave a message with brief contact details). You will then come in and have a look around and you will explain what you intend to work on and then if you think you like what you see then that's it. You will pay for your first month (HotDesk or TechDesk) plus any extras or joining fee and you will also set up your standing order for your £20 per year Inferix® AI-HCC Business Data Login Code and set up a standing order for subsequent monthly payments for your selected desk option and any regularly monthly paid extras you have selected.
■ You will normally pay a small joining fee but if you join with another person then the joining fee is waived. This promotional offer applies only on the first such joining occasion. You can move in on the same day if you want. You can cancel at any time by completing a form to state that the next monthly payment due is to be the last payment that will be paid.
■ When you commence payment for use of the facilities at the premises you agree to these altering from time to time online published rules of use of the amenities and the various rules of use of the premises as found at places about the premises or on various club forms that you complete.
■ The premises and the facilities available at the premises alter from time to time. You agree to the content of notices displayed on and around the premises which also form part of this agreement. You agree to the overriding authority of the franchisor to define and authorise rules that relate to the use of the premises by the member and any day to day alteration or interpretation of these rules by the franchisor.
■ When you commence payment you become a member of Hotdeskhub Club which is a members' club operated at the premises under rules (these are primarily this agreement) as approved by the franchisor and then published by the franchisor who provides use of the premises to the members on the basis of this agreement.
■ Membership payments are always due and payable in full on the 14th day of each month to cover your club membership for the following calendar month. If you are due to pay for additional services such as Meeting Room bookings the additional billing amount will be known to both parties by the end of the month and will be payable on the 14th day of the month (i.e. fourteen days after the billing amount is known).
■ You agree to maintain two valid contact details at the club. They are 1. an email address that you access regularly and 2. a mobile telephone number with voicemail and text capability that you access regularly.
■ If you fail to make a due payment for a membership month or if the club or the franchisor informs you that you are no longer a member then you cease to be a member immediately and no refund of any part-month shall be payable to you.
■ Monthly membership payments are due and payable irrespective of club use in any particular period.
■ In the event that the club or the franchisor informs you that you are no longer a member a refund for any unused part of your membership will be refunded to you and in all cases no reason will be provided for that membership decision. To the maximum extent possible in law the club and the franchisor agree not to provide data or any reason to any third party as the reason could easily be at no-fault of the member and could easily be related to matters of capacity or club finance or VAT limits or the no-fault confidential resolving of social matters between members.
■ A storage fee will be charged for items left at the premises at the end of any membership period. At the end of a reasonable wait the items will be disposed of without compensation.
■ This contract is not a lease or a letting of a premises.
■ This agreement is not a contract of employment.
■ This agreement is not a contract for the provision of services.
■ All members of the members' club are equal. There is no management or members' club structure.
■ Informal club groups as well as club steering groups can exist and may then make operational suggestions to the club premises provider.
■ Any suggestions made to the premises provider by any members' club group or steering group may or may not be accepted by the premises provider.
■ The members' club and any groups within it may NOT issue or grant contracts or agree agreement sand may NOT act together as an "entity" or a "body corporate".
■ The premises provider does not provide any service or utility or amenity or area for member use directly to the member.
■ The premises provider provides services and amenities and area use directly to the members' club.
■ The rules that control the day to day behaviour at the club premises apply at all parts of the premises and premises grounds.
■ The "members' club" seeks to make suggestions for day to day club operations at maximum efficiency and at lowest cost to the "proprietorial club".
■ The franchisor assesses any suggestions made by the members' club or individual members and if it finds these are acceptable it implements these suggestions.
■ All paying and contracted members are members of the members' club which operates according to the rules as published by the franchisor.
■ The franchisor must be made aware of and accept all aspects of the members' club operation at the premises.
■ The franchisor will maintain a minimal dataset for each member sufficient to operate the club and obtain member payments according to the applicable rules.
■ The data subject (i.e. the member) is a natural person (i.e. an individual) and the member data will held and used for the purposes solely of running the club.
■ The member's data will not be marketed or sold to other organisation "en masse" but may be transferred to another operator (i.e. a new proprietorial club company).
■ Staff are not qualified or insured to give business advice or recommendations or medically related advice or to act as financial advisors or business consultants.
■ Any information given to the members is simply "information" no member of staff or other member is providing "advice" (unless a written contract overrides that).
■ Any information given could be incorrect and must therefore not be accepted as advice, direction, or instruction even if it is provided using words such as "advice".
■ Seek medical or legal advice before using any facilities at the premises (the club assumes you continue to inspect the club amenities and accept these "as seen").
■ If you wish to use any fitness equipment at the site you agree not to exercise beyond your fitness capability and only to do very mild and moderate exercise.
■ You agree not to exercise or move about the premises if any such activity or exercise causes you pain or personal harm or risks causing personal harm.
■ Your assessment of each element of safety at the premises is an ongoing activity by you and is your sole concern (you are not an employee and you are in control).
■ You will not assume that stairs or steps or surfaces are safe and clear of any tripping or slipping hazards or obstructions and you agree to act to mitigate all risks.
■ You agree to vacate the premises (or part of the premises) if you assess that there is a risk of harm or damage to you or your possessions at the club premises.
■ You agree to insure your possessions and yourself as under a suitable "employers liability" insurance policy even if you are the sole employee acting alone.
■ You agree to alert others (in the most appropriate way available) to potential hazards and risks (and at the extreme of hazard assist with evacuation the premises).
■ You agree as a member whan at the club to act as a "person of responsibility" acting towards the wellbeing of other members and persons at the premises.
■ You agree to be shown all fire exits and fire equipment and procedures as part of your induction as to the safe use of the premises and egresses in case of fire.
■ You agree to cease use of the premises amenities in cases of discomfort, disorientation or significant stress or strain or dizziness or any medical trauma.
■ You agree to use the premises only while you have full mental capacity so that you can and do take personal responsibility for your own actions or inactions.
■ You agree not to use the premises while under the impairing influence of alcohol or drugs (whether prescribed or otherwise) and you agree to maintain mental capacity.
■ You agree not to use the premises when you have an infectious disease and that this applies to all colds and flu's when they are the early or contagious stages.
■ You agree not to register any business at the premises or state verbally or on any document that the club address is an address for service for any business or person.
■ You agree not to use or attempt to use the club address or premises or grounds as a location for postal or package delivery.
■ You may accept calls and make call and undertake business using telecomms services provided they are available wirelessly (i.e. phone and internet services).
■ You agree not to register or give the club address an an address for the supply of a location-specific (or non-location specific) contract for service of any kind.
JOING FEE & REJOINING:
The joining-fee is a one-off non-returnable joining fee. If you leave and rejoin you will have to pay this fee again. The idea of this fee is to reduce the incidence of monthly breaks in membership as we prefer members to retain their membership for continuous periods. There is a limit to places at the premises so please don't give up your space too easily.
The bookable meeting room is suitable for meeting clients or for progress or planning meetings. The room can accommodate up to six persons and has a pleasant executive-feel.
Coffee and biscuits can be self-supplied using the amenities in the meeting room.
The meeting room is where at non-booked times club management undertakes it's strategy planning and research and pushes forward The Inferix Project which is a long term Sentient-AI Research Project. The meeting room is therefore available for member use only when it is actually booked for meetings. The meeting room must be booked at least ten minutes in advance and is not available for use as a general purpose common room.
The meeting room is the area where your prospective clients can be entertained and your products and ideas can be pitched to your prospects.
TWO ONE-HOUR VISITS PER WEEK (AND VISITOR SECURITY RULES):
Please note that visitors must be accompanied at all times and must register on arrival and be collected from reception and wear a visitor badge. Each TechTeam or TechCluster or individual unassociated member will be permitted no more than two visits of up to one hour each per week with up to two visitors attending at each visit.
Your visitors (and your interviewees if you are hiring) will only be allowed in the premises at certain times (currently 1-00pm to 4-00pm). This allows all the other club members to work in peace knowing they will be uninterrupted by strangers.
This rule is designed to minimise work interruption and intellectual property risk to your work colleagues while offering a practical means of presenting ideas to visitors in the meeting room with a limited opportunity to see the project in the work area.
The member's work area can only be visited by the visitor after first informing and obtaining the consent of all the nearby and closely bypassed fellow members.
Members should note that multiple members in the same TechCluster or TechTeam will only be permitted the number of visits as if they were one member (i.e. teams cannot multiply up their visits by the number of members in the team).
This system represents a fair compromise between the privacy of the other members and the ability to showcase work or discuss work with an external project leader that is not a member.
Each member who has a visitor will have to inform all nearby members that a visitor is about to arrive in all cases where the visitor is to visit the member's working area but if the visitor is only to be entertained in the meeting room such notice will not be required.
Please note that it is the responsibility of the member to ensure that the visitor is not able to move freely about the premises unsupervised even if this entails some minor embarrassment in closely directing (escorting) the visitor to the w/c areas and back.
The member should not be embarrassed by this action and can openly explain that security at the premises is a key priority and that is the reason that visitors are always accompanied to and from the general w/c areas.
As the member you are responsible for accompanying the guest at all times during their visit and you must particularly guide and escort your visitor during fire alarm incidents or any other security incidents such as any bomb scares or security lockdowns at the premises. In such situations you are responsible for ensuring that the visitor is safely off the premises. The fire alarms are used to alert all premises occupants to the occurrence of any serious incident at the premises. Please note that you know where the fire alarms and fire exits and fire extinguishers are but your visitor does not.
Work is being undertaken at the premises that the general public have already shown a level of animosity towards because of unwise comments by physicists such as Stephen Hawking coupled together with the false impressions from popular films such as The Terminator that project the idea that Self-Acting Sentient-AI will be interested in what humans do.
These sort of research projects and others such as website-security and website encryption measures are the sort of reasons for the "accompanied visitors only" rules at the premises.
The member is responsible for ensuring that the visitor is well behaved and non-disruptive and is not actively observing the work of other members and that all actions that the visitor undertakes with the member at the premises fall within the member's own business insurance policy cover.
The member shall be responsible for escorting the visitor off the premises and ensuring that the visitor badge is returned.
These rules are intended to protect the confidentiality and privacy and intellectual property of all members some of whom may be working on highly confidential projects.
The front courtyard can be used by members or TechClusters or TechTeams in an unlimited manner without the need to obtain any visitor badges. Coffee and drinks can be served to these persons by the member (or the TechCluster or TechTeam) at the sole risk of the member or the business who serves these drinks. Such an amenity may only be achieved by using single-serving portions and may not be commercial in nature or require the use of non-disposable or non-single serving items for regulatory reasons.
All front-courtyard unregistered visitors will not be allowed to come into the club building (i.e. the internal parts of the premises) and will not be allowed to log onto the shared wi-fi of the club (no passwords or codes to permit this will be provided to that visitor or any visitor).
The visitor system is designed to permit off-site managers to productively and efficiently control small teams of developers or creatives who are members while also offering security and confidentiality for all other members. Members will be able to showcase their work and their progress to others in the front courtyard using the free shared Wi-Fi but members should note that the Wi-Fi Network Name and Wi-Fi Access Codes must never be shared with any non-members.
TWO ONE-HOUR INTERVIEWS PER WEEK (VISITOR SECURITY RULES APPLY):
With regard to interviews at the premises if a TechCluster or TechTeam or an unassociated individual member wishes to interview a potential employee or a potential sub-contractor or a potential associate who will work at the premises and become a member then such persons will be treated as potential new members that are being brought into the premises and in that case up to two of these genuine interviewees will be allowed to visit the premises (with visitor badges) for up to one hour each in the meeting room only. Interviewees will not be permitted to interrupt or view the working areas so as to minimise repeated interruption and intellectual property risk to co-workers and other members. Your interviewees (and any visitors) will only be allowed in the premises at certain times (currently 1-00pm to 4-00pm).
ACCESS CONTROL FOR MEMBERS AND VISITORS:
Prospective clients or customers and visitors are not permitted in the working and development areas without nearby co-worker prior-approval and detailed timing arrangement. Visitors must also register and wear a visitor badge at all times while they are at the premises. This rule helps to protect your intellectual property and your project confidentiality. Persons who are not members or franchisor security staff may not be present on the premises at any time unaccompanied. Visitors are not permitted to wander around the premises or view other member's work or take photographs or make video recordings during their visit.
PRIVATE DEDICATED SERVERS & TELECOMS:
Fully dedicated fixed IP address (private line) web-servers will be allowed as well as dedicated private broadband and telephone lines. The content of any such private servers and associated internet traffic (Broadband IP Data) must be unremarkable, legal and moral. The server can be located at the member's desk if it is used during opening hours provided it works within the members power circuit allocation. The member may wish to consider locking any such private server in a standard secure underdesk glass fronted lockable 19 inch server rack.
The line rental contract and the ISP contract is strictly between the member and the service supplier. The premises address of the club may not be given as a member's business contact address for billing or administration purposes. Billing and administration communications relating to the member must all be directed to the member's business administration address or home address.
Many ISP's will provide a dedicated business line with a fast broadband service for a low monthly cost and low installation cost and will move that service to another business location free of any charge if your business moves.
Multiple Copper and Cable lines are already available or connected to the premises and fibre to the cabinet (FTTC) and fibre to the premises (FTTP) are both available from the roadside cabinet just a few metres away. These can provide gigabit level private broadband services at very low cost. Masts for Mobile Broadband (4G and the upcoming 5G) are also only metres away from the premises and these can support a private but moveable business Wi-Fi network WLAN or a wired LAN with the correct desk position router.
For secure private work a Demilitarised Zone (DMZ) router should be used to create a secure private LAN or WLAN where IPSec and multiple VPNs are managed by the router to form secure tunnels that can then be used by high security teams for their private network.
The current proposal is that private dedicated lines for use by a member or a TECHTEAM or TECHCLUSTER will be routed into the premises by the regulatory authority and that line will be terminated together with others at a single common point within the premises.
Low-Loss Telephone lines and Low-Loss broadband (internet) lines will then be used to extend these lines to the member's desk position in ducting supplied by the by the franchisor where these extensions will then be used with the member's on-desk or under-desk equipment (routers or phones). The club and the franchisor and property owners accept no liability for the failure of any such line extension or conduit howsoever caused.
The shared non-private broadband (Wi-Fi) is of course available for use by all members.
It is eventually intended to provide the club's general shared use broadband using multiple ISP's and packet level aggregating load-balancing wireless routers and eventually Li-Fi at over gigabit speeds with the higher security levels and reliability derived by using Li-Fi with multiple bonded ISP's and 5G signals load-balanced and aggregated at packet-level.
That configuration will be extremely reliable and extremely fast.
Using your own private broadband line will always be more secure.
Members can be assured that the franchisor has the security and privacy of members' business communications and the protection of the member's intellectual property from prying (UK or otherwise foreign) eyes at the heart of it's IP strategy for members at the premises.
The problem that arises is that states and hackers are generally more advanced than enterprises and so the member must assume that all internet traffic data could be compromised. Members should take browser-level and PC-level encryption precautions to protect their work.
The franchisor does not accept any responsibility for any breaches in data security and members should layer their own encryption into any sensitive intellectual property. We will not state any security measures taken and so the member should assume that there are none. The franchisor will not attempt to hack or spy on your own work and members are reminded that they should not attempt to spy on or hack the club's or any other member's private digital world.
For ultra-sensitive intellectual property (such as some key source code elements and encryption codes) the policy should be simply to never allow such a PC or device to ever see or touch the internet right up to the end point of the physical and secure destruction of the storage device.
Line-bonding and other simple technologies can take a member's dedicated server (if the member installs one at the site) and line reliability and security to much higher levels at quite low cost.
Larger full scale Webservers can be located at some specific secured points at the premises for a significant additional charge but the franchisor does not wish to inadvertently create a server farm at the premises. The sole purpose therefore of having a server at the premises would be that of security in the physical control of an asset rather than that of cost. On the basis of cost it should be cheaper to use a cloud-based server farm such as Amazon's data services or UK2's shared or dedicated servers.
If a rack mounted or stacks of multiple high-power servers are required an extra charge for the estimated power consumption (multiplied by two) and other additional charges will be added.
A member's private line network (Wireless or Ethernet) can be operated from any TECHTEAM or TECHCLUSTER desk position completely free of charge subject to normal power supply needs provided it is operated only during club opening hours.
The contract to provide any such member's private line to the premises is strictly between the member (or the member's business) and the internet line supplier (the ISP).
Internet and telephone line cables may not cross floorspace between non-adjacent desks.
The member should note that the shared general use free broadband is not designed to provide bulk file upload or download services to club members. File archive dumps or bulk video or image file transfers that consume most of the bandwidth for periods of minutes rather than seconds will not be permitted.
Leisure purposes streaming of entertainment services such as Netflicks & Amazon services are currently not permitted on the club's shared broadband as the full bandwidth is required for the important business purposes of the members.
Cancellation is by giving notice in any written form (preferably email) that the next due payment is going to be the final payment and your membership then terminates on the last day of the month you pay for.
In the event that an advance payment for any month is not received on the due date then that event will be considered as notice that your membership is to cease as soon as all paid for months have expired.
The due date for all membership payments is the 14th day of the month preceding the month you are paying for.
FINAL PERIOD AND ADVANCE PAYMENTS:
No refund of membership is payable regardless of any intended use or non-use of the premises in any final period. You may pay up to twelve months in advance. All amounts you have pre-paid are assumed to be payments for periods of membership paid in advance. No period of membership can be paid more than twelve months in advance and any payment paid more in advance than twelve months will be returned to you immediately. You agree not to claim or support any claim that any payments made in accordance with this contract were bank payments made in error or account credits made in error.
The minimum period of membership is one and a half months. This would typically be a payment paid on or before the 14th of a month for the remainder of that month plus the full following month all paid upon joining in advance. The period can however be any other pre-agreed period of at least one and a half months paid in advance.
BICYCLES & MOTORBIKES:
You can lock up your bicycle or motorbike in the front courtyard but you are not permitted to leave it there outside our normal opening hours. The unit must be positioned in a visually attractive way and in a non-prominent position. You utilise this amenity at your sole risk.
CARS & BICYCLES & MOTORBIKES (PARKING):
You can park on the road on the side of the road opposite the club all day every day free. On the club side of the road you can park free after 6-00pm. There are nearby paid car parks and various free on-road parking spaces in the vicinity. It may be possible to pay for private parking on-site but spaces are very limited. Bicycles and motorbiked can be parked within the private courtyard at the owners risk for free but the member agrees to accept all liability for harm caused in doing so and accepts that members park there at their own risk. In the case of motorbikes and bicycles the member must dismount on the road and walk in with the bicycle or motorbike and do likewise on exit.
The club will strive to protect your identity, your copyright, your inventions and your privacy. This is not always possible as it depends on numerous practical day to day constraints. The club and the franchisor and the property owners accept no liability for any failure in achieving this objective and you agree not to hold the club or the franchisor or the property owners liable for any such failures.
You may pay for membership for up to one year in advance but any payment for these months (or any months) of membership will not be refundable unless the franchisor does not provided the very basic service of a physical area to work in. The exact nature of the workplace provided to the member by the franchisor will alter gradually from month to month.
AGREEMENT IN PERSON AND CORPORATE INVOICING:
This contract is agreed by each individual non-corporate person acting as a club member. A covering invoice can be issued to a corporate entity for a group of membership fees. It is agreed that this form of invoicing does NOT constitute any form of contract between the club and the invoiced corporate entity.
INDIVIDUAL PERSON ACEPTANCE:
Each individual person that is a member must be accepted by the club as a member prior to becoming a member. If a grouping of persons act together as a loose collaboration or as a corporate entity or as a single business then this will not affect the nature of this contract which is a contract solely between the individual member and the club.
BADGES (MEMBER OR VISITOR OR CORPORATE OR TEAM BADGES):
You will be issued with a membership badge or an access badge which must be worn by you while you are at the premises. All visitors will be required to wear a visitor badge while visiting the premises. The member is responsible for greeting the visitor and issuing a badge that the visitor MUST wear and is responsible for finally collecting the badge when the visitor leaves. Team members who work together as a team at the premises may be required to wear a team badge or a business badge or a business logo.
WORK AREA VISITS:
In exceptional circumstances you may be permitted to invite a guest or a customer to observe your project work at your workstation area but you must obtain prior approval from all persons working in that immediate work area and the club management. The person must also wear a guest badge prominently in a manner that is not hidden. When the time of the workstation visit arrives you must inform all members working in your immediate working area that a person who is a guest or a potential customer will be at your desk shortly. You must accompany your visitor at all times unless the visitor is the meeting room.
POTENTIAL NEW MEMBERS:
You may introduce a potential member and show the facilities to that person. That person must be treated as a guest during the visit. If a potential members introduced by an existing member is accepted as a member and then joins a £40 introduction fee will be paid to you. A previous members may rejoin if there is space available but that person will not qualify for introduction fee purposes.
ACCEPTABLE BEHAVIOURS AND ACTIVITIES:
The club will from time to time through it's management state either verbally or otherwise on signs or in this document acceptable behaviours and modes of operating as a member. It is hoped that we do not have to be too prescriptive to members and that simple reminders that the club is a working environment will be sufficient to create a considerate environment where all co-workers are content and happy to work beside each other but that on the other hand is not too sterile or silent.
We intend to provide creative digital workers with a low-cost stimulating and creative space for intelligent and creative members or groups of members to meet or work together to develop new things in the world.
The work undertaken could be in any digital field such as website design, graphical design, serverside programming, network design, real-time programming, process control, artificial intelligence, robotics, app-development, research, IT, or any other digital technology.
The basic idea is to provide the space and basic facilities to permit the creative energy and synergy in broadly computer based technologies with an emphasis on those creating new systems and works rather than simply working for others on a time basis.
CHELSEA-SPA LADIES ONLY GYM:
We share a premises with a ladies only gym (on the ground floor) as well as other businesses at the site. Please therefore respect the Chelsea-Spa Ladies Only Gym members using the site and also respect the various other predominantly leisure businesses located at the site.
FURNITURE AND SEATING AND ALLOWABLE DESK POSITION ITEMS:
The member can bring allowed furnishing and seating items onto the premises but such items must be EXACTLY visually consistent with the premises furnishings and the visual amenity and the theme that the franchisor is attempting to create at the premises. The franchisor shall solely decide if an item of furnishing or of decoration or an item for use is acceptable or not.
In the case of seating the member can for example bring in style compatible seating such as a black breathable fabric executive office chair but the member could not for example bring in an old armchair. The member can of course instead use any of the seating options supplied at the premises after a pre-use inspection by the member at the member's risk when in use.
Any of the various desks and leisure tables or leisure seating or other furnishing or games or equipments or exercise areas or amenities supplied about the premises can also be selected by the member for member use on that same reasonable self-inspection basis (as the member is present at the premises but the franchisor may not be present at the premises) however some of the larger desks are reserved for members who have selected a fixed position TECHDESK.
Desktop and under-desk items (such as computers or picture frames or screens) can of course be brought into the premises by the member but they must be safe to use in the way that the member uses them and they must also be safe in the position that the member uses them in.
The member may not connect anything electrical to anything other than the fused surge protected multi-socket unit provided at each desk position. The member must never connect any item directly to the wall sockets and cannot bring a heater, or a generator, a high-powered electric motor or a high-capacity power-backup unit onto the premises. These items could fuse power circuits and cause problems for the other members.
All member supplied units are the responsibility of the member and must be at least visually checked for electrical visual perfection quite regularly. Regular visual or more advanced checking of plug attached electrical units is called Portable Appliance Testing (PAT testing).
ALLOWABLE DESK POSITIONS:
The franchisor shall solely define the desk positions and the seating positions. Members can suggest new or altered desk positions but the franchisor shall solely decide if the member's suggestion can be accommodated.
In the decision making process the franchisor shall give higher weight to the visual appearance of the desk positions as opposed to pure practicality and the key overriding factor shall be the franchisor opinion of the desk positions in relation to the ambience created from the point of view of showing a new potential member around the club.
To be very clear the appearance of the desks shall always be more important than the practicality although if both factors can be accommodated then that would be best. Should a member wish to move a desk the franchisor must be asked for prior approval.
A member can at any time select an entirely different desk at the premises that does not need to be moved. Such a working position move shall not require prior-approval.
Any member can utilise a public space (i.e. a hotdesk position) or a cafe area or relaxation area surface in a safe way without creating a hazard at any time provided a franchisor supplied fused power surge protected power supply is already available at that position if power is required.
Members may not supply their own extension leads or their own multiple power outlet blocks to such positions (or any other positions) and may not trail any other forms of wires from that position to any other position where the work area surfaces are not adjoining surfaces. Members may also not use any laser connection (Laser Li-Fi) communication methods between desks.
PREMISES STYLE AND THEME:
The club premises is being themed on a consistent design style and that style can be summarised as mid-level modern contemporary or designer look in the themed colours of BLACK, WHITE, RED, ORANGE and GREY in plain colours with no patterns or pictures on any furnishings and with an overriding general theme of leisure, fun and relaxation in a work related environment. Obviously this brings together many activities that are not traditionally combined and so there is a delicate balancing act to be achieved between these various elements and in all cases the franchisor shall decide on that balance after listening to any representations made by members but with the discretion to decide in any way it wishes with a view to creating such an environment.
In most cases it will not be necessary for the member to bring in any furnishing items other than desk-top items and various underdesk items which will typically be computers. If the member does wish to bring in any particular furnishing item then that item will have to conform to the club style and will have to be pre-approved by the franchisor. It is important to maintain and enhance the visual amenity of the club as the environment supplied to the members is the main benefit of membership.
There is no intention to move the cub towards a traditional office environment or a traditional commercial or industrial environment such as a high safety risk server farm environment which almost be definition has to be of industrial standard and high-risk.
The theme and environment at the club is intended to move in quite the opposite direction and towards a much safer and much more pleasant friendly co-working club environment and away from traditional office or industrial themes.
We hope to have lockers available and if they are available then there is no charge for locker use. We do not guarantee any level of safety or security in relation to locker use. Using a locker lets you leave your personal things in the locker at any time and then just go. The club security staff and the franchisor security staff will have rights to inspect locker contents at any time but will not have rights to inspect device digital content. Items are left at owners risk however we would hope any risk is virtually none. If you want to keep your personal items near your working area please DO NOT leave them on the floor as a tripping hazard and please try to leave the items in a tidy and non-hazardous position that also retains the stylish look of the area for others.
FIRST AID KIT:
All members must be aware of the location of the first aid kit and in case of serious illness or harm must call 999 and ask for the ambulance service and stay on the line for medical advice.
Fire is the biggest risk to human health and well being at any premises. Please tackle a fire if it is safe to do so and sound the fire alarm as this may save the lives of others. All members become fire authorised persons in their particular work area or relaxation area. All members must read the fire and other risk assessment and action spreadsheet occasionally and in particular on each and any occasion that they are requested to do so by the club or the franchisor.
You may be required to attend a demonstration of how to use a fire extinguisher and you may also be required to join with other members in the execution of a fire-practice where the members in the premises leave the premises upon hearing the fire alarm and congregate near the front gate and head-count each other and any visitors that were in the premises. Such fire practices will be infrequent and brief and so the member should take the reading and understanding of this action statement (now) as part of the member's fire training.
Smoking is strictly not permitted anywhere on or in the premises or anywhere else on site. This rule applies to the entire front courtyard area and paths and accesses and windows and toilets. Limited use of vaping devices in the front courtyard is permitted provided this is done well away from any other front courtyard users and is done in a socially acceptable manner and the device does not look like a normal cigarette.
No naked flames such as candles or lamps or gas heaters other other flaming devices such as flares or fireworks are permitted at any location at any time on the premises.
BUSINESS REGISTRATION ADDRESSES:
The registered address of your company or business may not be the address of the premises. Please use your home address or a mailbox service from a third party supplier for that purpose. Please only use your own address and not the club address as your postal address for letters or parcels or documents. The club will not accept the club address as a valid address for service for your business and consequently packages and documents will normally be returned and marked as "not an address for service".
COFFEE AND HOT DRINKS :
A single-serving hot drinks preparation unit (an office-use Tassimo Pod machine) is provided at the premises for the purpose of making self-served coffee and other drinks using the member's self-supplied Tassimo pods. A very wide range of Tassimo Drink Pods are available at Waitrose which is a few metres away. The member will also supply any milk or sugar required in single-serving portions and these are also available at Waitrose. Only single-serving containers of food products are allowed at the premises. For example milk bottles or milk cartons or containers or bags of loose sugar may not be used or stored at the premises for regulatory hygiene reasons.
YOUR OWN DRINKS:
You can bring a flask of tea or any other hot or cold drink to the club but these must be consumed either at your desk position or in a relaxation area. The premises is not suitable for the storage and cleaning of cups and mugs so you must use self-supplied disposable paper cups or self-supplied disposable plastic cups or your own reusable sealed cup through the day and then remove it at the end of the day. You are NOT permitted to use the toilet sink as a cup washing area and there is no kitchen area supplied for member use.
NEAREST FOOD & BEVERAGES RETAIL STORES:
The nearest large food and beverage stores for snacks and sandwiches are located just a few metres away and they are Waitrose, Wilko, and Poundland. There are also hundreds of smaller food-stores, cafes, restaurants, hotels, pubs and bars just metres away from the premises.
The kitchen on the premises is part of a separate commercial food-business. That food-hygiene inspected kitchen can only have authorised food-hygiene qualified staff within it. Food from that commercial kitchen cannot be supplied to the member when the cafe is not fully open for normal commercial business. It is currently always closed but it may eventually open in the summer months for fully regulated commercial business operations. The serving of commercial food items comes within a far stricter and completely different (and more expensive) regulatory, storage, business and insurance framework. The kitchen area cannot be used by members and cannot be visited by members.
An ice maker may be available from time to time in the hot summer months to produces free ice for your cold drinks. Please do not allow the ice to fall onto the floor and form a slipping hazard.
If the club accepts you as a "member-mentor" you will be a nominated person who is willing and capable of helping others understand technology then a nominal £10 per month reduction of your membership will be applied. It is agreed that this reduction is not a payment for service but is instead a token of appreciation to acknowledge your altruism in assisting others who are not as knowledgeable. Assisting others in this way brings with it status, team-building and an increased knowledge-base which is good for both the mentor and the person who is mentored. Such a person will also be permitted to be part of the "steering-group" of members who guide and recommend appropriate new facilities for members. This arrangement is agreed between the parties not to form a contract of employment between the parties.
If the club accepts you as a "security-authorised member" you will be a nominated person who is permitted to open up the premises and lock up the premises (although this may even be seldom or never required) and in return a £10 per month reduction of your membership will be applied on the simple basis that if required and you are available you will be willing to open up and lock up as a trusted person (member) on any very occasional periods of up to ten consecutive work days when an emergency or an event has caused the normal club premises security team to be away from the premises. The member will be trained in the safe powering up & down and the security of the premises. Security checks and premises power-up takes about ten minutes. Such a person will also be permitted to be part of the "steering-group" of members who guide and recommend appropriate new facilities for members. This arrangement is agreed between the parties not to form a contract of employment between the parties.
If the club accepts you as a "steering group member" you will be a person who has broad knowledge and you will be aware of future rising technologies. If you are such a person you may be accepted as a person who without liability helps to steer the future direction of the club. You could help guide in the selection of high-performance digital amenities such as new servers or other digital infrastructure. You could also influence the development of physical infrastructure at the site. This arrangement is agreed between the parties not to form a contract of employment between the parties.
DUTY OF CARE:
We all have and share a "duty of care" towards each other and this duty extends to members and visitors and contractors and the general public. As a member you recognise this requirement to care for, as far as you reasonably can, the safety and well being of your fellow colleagues and visitors at the site by not introducing new dangers and by alerting others to any existing dangers.
Alcohol is not allowed on premises and any level of intoxication when at the premises during the work related opening hours is not acceptable. It is suggested that one unit of alcohol at lunch is an absolute maximum for alcohol intake by members and their visitors.
LOUD SOUNDS AND BACKGROUND SOUND:
Please do not indulge in shouting or make regular loud celebrations (perhaps occasionally will be OK) and please do not call out over the workplaces to your work colleagues. Please walk over to talk to a colleague in preference to calling across the shared work area. You may freely use headphones for to listen to your own music but please maintain a headphone sound level that will permit the hearing of fire alarms.
On the other hand silence at the premises is not intended and a level of background noise is desired at a moderate level. This background sound will be different from point to point in the premises. It will not be permitted to ask others making reasonable low levels of background sound such as speaking or listening to the news quietly to stop making that sound so that a private conference call or a skype meeting can be undertaken in the work area. The private locations at the premises where private calls and conference calls or meetings can take place are the bookable meeting room and the front courtyard.
HACKING AND CRIMINAL ACTIVITY & DATA SECURITY:
The club rules just require you do do what seems to be morally correct and seems to be not obviously criminal. All sorts of differing and completely conflicting laws in different countries apply to internet based activities.
In some countries (such as the USA) freedom of speech laws prevail and in others (such as in the UK) prevention of openly expressed views prevail and in some counties (such as most of Europe) privacy and Human Rights law prevails. There are other huge areas of conflict of applicable law such as the wire act that makes internet gambling a crime in the USA (even if the site is hosted in the UK or Europe) whereas these sites are perfectly legal and are encouraged by specific tax breaks in Europe and the UK.
We ask all members to strive to comply with UK law in activities undertaken in the UK as we are based in the UK. We think that as far as possible the member should be aware of the laws in other countries and especially the laws that seek to impose law upon other countries as many USA laws and some UK laws do.
This is a very complex legal area and all the franchisor can do is suggest that you do no obviously wrong activities such as hacking passwords or hacking private encrypted data or using illegally obtained data or conduct DOS or DDOS attacks or perform any form of hacking attacks on other sites. Even the supposedly clear area of scraping (reading) data from other websites this is either perfectly legal or wholly illegal depending on which legal avenue one pursues.
In a similar way conflict arises with USA law which (in effect) states that if any data touches any USA designed hardware or USA designed sub-system or software (i.e. an Intel chip, or a Windows OS, or Facebook, or an Amazon Server, or a Cisco Router) then the USA (typically acting through the NSA) has the legal right and powers to access that data no matter what the law in the other country states.
This is in direct conflict with European Data Protection laws. The battles continue in the courts all the time. The UK (GCHQ) usually hides what they do and then selectively complies with USA (NSA) data requests. The act in question is "The Patriot Act" and it seeks to force USA companies to comply (worldwide) with USA law, everywhere in the world and it forces USA companies to implement back doors and weak or flawed encryption protocols in their products that leak the user's data to the USA for undisclosed purposes.
In the opinion of the authors it is by this means together with the patenting of software and its actions (which is not allowed in other countries) that the USA crystallizes its unearned lead in worldwide technology innovation to the detriment of UK and European companies.
In our opinion the UK (GCHQ) does not do enough to protect UK Intellectual Property against USA (NSA) corporate espionage and this is why we currently suggest using either European servers or UK servers or in-house secured servers at a separate private secured location.
From an ordinary practical point of view we simply state to members the obvious truth which is that if you use a USA designed/hosted server or a USA code hosting service and you do have a huge success do not be surprised to see your work and ideas rapidly emulated by USA companies such as Google, IBM, Microsoft, and Apple.
The author has spoken on the BBC Radio 4 "Today" programme upon this exact topic when in the previous guise of the "star wars programme" the UK gave up all it's world-leading IP rights from UK universities (such as quantum/light computers) and so lost its world lead in Computer Science.
The Star Wars Programme was never implemented.
We would remind members that the UK originally held the undisputed lead in Computer Science and can easily regain it. Our whole industry is fundamentally based on just a handful of British world leaders (Babbage, Ada, Turing, Berners-Lee) and their machines and ideas.
Practically speaking we would recommend a UK (or European) based open-source OS server and a UK (or European) based software code-hosting strategy as that will protect your coding because of the much stronger European privacy laws.
The topic of code protection is only relevant if you are creating innovative coding. If you are an end-user (for example designing Websites or creating Graphical Elements) then do not worry and just use whatever system is the most convenient to you.
POSSIBLE BACKGROUND MUSIC OR TV SOUND:
The franchisor shall define and determine any desirable background sound levels or a range of sound levels and audio-visual content for each area. The views of the club members will very frequently be taken into consideration in developing a club audio-visual strategy. The intention is to provide a formulaic audio-visual environment that is not daily-selectable by the members so that a particular formula can then be discussed and refined for the benefit of all.
The club will as part of its daily set-up routine provide a work environment with some audible sound or mild background music in certain areas so that the overhearing of private conversations is not easily possible. The club will set specific levels and provide the music and the PPL and PRS licences to play that music. PPL and PRS claim that you should pay a licence fee to them if you listen to music while you work even if that work is at home. The licence we pay for only covers audible music played at the club premises.
The club will choose and buy the music TV channels or news channel streams. The musical selection is chosen on the following basis: non-offensive, mild, happy, upbeat or quirky from the past or the present (the music is not intended to be serious or intrusive or prevent you listening to your own music). Typical music genres played are: classic-house, jazz, soul, funk, new-house, indie, pop, rap, nu-disco, etc. with no heavy-metal or ravy-house. For TV stations the same thing broadly applies as these are again used as background noise. When TV stations are selected these will be chosen and licensed by the franchisor and will be TV stations like BBC News, CNN, RT, Al-Jezeera used to provide a mild overhearing audio-block as well as a source of current news information. Some parts of the premises will be kept as deliberately much quieter areas for those who prefer much quieter environments.
OPEN TALKS & EVENTS:
The club may from time to time with the cooperation of members arrange talks or lectures or workshops in relation to work topics. The club may also organise social events for members. These will be free and if anybody is talking about something or doing something special then the invitation will be circulated to all members. Some of these events may take place at the site at weekends (at least that is the intention).
BUSINESS BETWEEN MEMBERS:
We recommend that you charge half your usual rate for any small pieces of work between members. This should help facilitate a more cooperative coworking environment between members. Please remember the basic rules of business when contracting intellectual work. To summarise you typically need to agree: who owns the copyright in the work, is there to be a non-disclosure confidentiality agreement, is there to be a payment and what is the structure of that payment, if you are you employing someone or just buying a service from another business (please note that employing is very legally complex). Please note that just because you are paying for creative work it does not mean that it "belongs" to the business that is paying. A brief "agreed main points contract" can usually be drawn up on a single page and be signed by both parties and it is best to do that and not simply rely on friendship. If your product never achieves success you will never have a problem but if you do meet with success then legal problems will certainly arise as surely as night follows day unless you have made clear agreements (by way of an example just think of the early FaceBook disputes).
GENDER-EXCLUDING (GENDER-BONDING) BEHAVIOURS:
Gender-excluding (usually called gender-bonding) behaviours are not permitted at the premises. Member behaviours designed to exclude or tease or embarrass or exclude the opposite gender or victimise members of any gender or any orientation by conversation content or in any other way are not permitted at the premises.
EXTERNAL MEETINGS (COURTYARD & RESTAURANTS):
Your guests and potential clients or any co-workers may freely meet with you in the front courtyard provided you are present. No special notice of such a visit is required by the club. This also provides a means of having truly private meetings between members. Private member meetings can also be held at the many cafes, restaurants, pubs or the art gallery or at bars or hotels nearby. There is a huge range of venues right on your doorstep for you to enjoy.
SALES AND MARKETING BUSINESSES:
If you are a sales and marketing business there may be some aspects of your business that we can accommodate at the premises but the site is not the correct environment for repeated sales calls or disruptive continuous telesales operations.
The premises are reasonable secure and we hope that we are able to select trustworthy co-workers so that items may happily be left around without risk as you would do at home (at least that is our intention). You do however leave and use items on the premises at your own risk. If you have a computer and data we recommend backups held in the cloud or on another premises plus insurance of your other personal items. The club accepts no liability for damage or loss of member goods or other forms of financial harm occurring to the member or any harm to the wellbeing of the member or to the member's business to the maximum extent possible in law.
PHOTOGRAPHY & CAMERAS:
The rule applying within the premises is that all cameras or voice or image recording devices must be switched off unless you are photographing in the front courtyard photography or filming of any kind is not allowable unless permission has been given by the club for a specific act of photography. This rule applies to recording devices such as image or voice recording glasses or watches or any other such recording devices. This protects member's intellectual property on their screens as well as providing an extra level of premises security and worker confidentiality.
The club may from time to time install security cameras for security purposes but these will be positioned such as NOT to reveal screen contents. Such security cameras may be external or internal. The intention is to have as few of these cameras as is reasonably possible while still maintaining site security. If you wish to photograph at a private meeting in the meeting room this is acceptable and no permission is required and the same applies to video-conferencing which is permitted in the meeting room only.
CLOUD DATA SECURITY:
Please note that large corporate data amalgamaters (such as Google or Facebook) may not be the benign data and image and code gatherers that you think they are. We highly recommend that you use (as far as possible) secure open-source readable products and software and devices and also use European or UK servers. We recommend that you do not use "leaky" US hardware. The risk you are taking by not doing so is that if you ever meet with significant success your ideas, communications, coding and progress may be passed to large-corporate competitors who are based outside this country. Your data and work could be read on the basis or guise of protecting "national security" by which term you should interpret as simply meaning "national-technology-lead". You should try to determine who controls any cloud servers for data that is unique to you and is innovative (and that you value). We recommend that you stay well away from Google or Microsoft or IBM servers based in the US for any really innovative work or forward plans. It is usually possible to emulate these aggregating systems on UK or European servers. You can still use US servers to obtain and share open code or technology but please do not assume that your code will be safe from competitors on a server based in the US.
An element of gym membership may be included in your membership. This varies from time to time from nil to something depending on factors such as external agreements, contracts and offers. This gym use could either be use of the facility at the gym on site or or it may be exercise facilities provided elsewhere. Please note that this is NOT a full-blown gym membership. Any female Hotdeskhub member can join the Chelsea-Spa ladies only gym on site if they wish. There is unfortunately currently no discount for Hotdeskhub members.
All forms of pornography whether static images or video images or streamed or downloaded images or brought onto premises in private devices or in any other way, is entirely forbidden.
Our intention is to keep the shared broadband (the Wi-Fi download and upload bandwidth) almost exclusively for business use at the site. High bandwidth downloading for entertainment purposes such as video streaming of movies or news streaming is not allowed at the moment.
Audio (music) streaming and other forms of data such as financial data streams that take up little of the available bandwidth are perfectly allowable.
The current shared broadband service is not suitable for full scale web-servers (especially those that involve video streaming, images or big datasets) located at the premises but you can use the download and upload bandwidth to test prototype servers (but not live always-on web-servers).
All forms of physical threat or verbal threat or mental harming or shouting or overt and harmful ostracising or ignoring or humiliation are forbidden at the premises. Each member has a right to expect to be treated reasonably and politely at the premises.
LEISURE ACTIVITIES AT THE PREMISES:
Non-disruptive forms of leisure activity are acceptable in the main working areas but only if they are highly non-disruptive (e.g. chess) or if they are undertaken in areas set aside for a leisure purpose. Ball games and shouting are not permitted anywhere on the premises at any time.
MIAN PURPOSE OF WORKAREAS:
The workplace areas at the premises are preponderantly to be used to facilitate a productive workspace with some elements of leisure and relaxation.
You can dress as you wish however please do not wear dirty clothes or clothes with an unpleasant odour or any building work clothes. You may dress to suit yourself and the weather. In winter when coats and umbrellas are used outside we think it will be best if members keep these items tidily in reasonably attractive positions that do not represent a tripping hazard such as safely on the back of your chair or on some other object that presents no tripping hazard. The main risk you must avoid is creating a tripping hazard. In the event that this approach does not work we may designate areas for coat stands and supply umbrella stands and lockers.
BAGS AND LAPTOPS:
Bags and laptops or storage bags can be stored on or below your working area or within a workspace (or in a locker if these are available). Please do not leave your bags or other tripping hazards in open floorspace.
WORK POSITION RESPECT:
We ask members to respect the privacy of the work being undertaken by other members and not to intrude into any other member's workspace unless invited to do so.
INFORMATION IS GIVEN (ADVICE IS NOT GIVEN):
All information given in this document is provided in good faith to members to assist the member in deciding on matters. No part of this document or the club rules is advice.
The member agrees to decide on all matters pertaining to the use of the premises and membership of the club. The member agrees not to act financially or in any other way as if being advised by this agreement.
None of the club rules or information provided by the franchisor in any way may be held to be advice. Any information given to a member no matter how it is phrased or worded by the franchisor or the club is to be legally regarded as professional advice.
HEALTH AND SAFETY:
Health & safety matters are always to be the top priority for all members at the premises. Please alert other members and the club management if you think you have identified a previously unidentified or persisting risk.
SLANDER AND DEFAMATION:
Members may not ascribe blame or slander any other person or business while at the premises. Please be aware of and think carefully about the anti-slander and anti-defamation of character laws in the UK before stating opinions and that could potentially result in financial loss to you.
GENERAL LIABILITY DISCLAIMER: IMPORTANT >>> DISCLAIMER
To the maximum extent possible in law this agreement removes all liability for all matters from the franchisor in relation to liability to the club or the club members. The club rules are published by the franchisor however the member has the sole responsibility and rights to then accept or reject these rules and if the member rejects the rules the member will cease to be a member.
The member agrees that to the maximum extent possible in law the franchisor has no duty or duty of care or liability of any kind towards the club and it's members who act independently as club members in compliance with this agreement. The club members are themselves acting together to organise the premises and the working systems so as to protect other members from harm and the franchisor has no controlling presence or day to day influence at the premises other than to publish the latest rules from time to time.
LOSS AND DAMAGE DISCLAIMER: IMPORTANT >>> DISCLAIMER
Members are responsible for their own actions and any loss or damage to their property or any other member's property or any other business by way of any act of omission or error or fault in their actions or inactions at the premises. Loss & damage to member property or the member's business occurring at the property is not covered by any insurance policy held by the club or the property owners or the franchisors.
In particular data and information and system configurations and settings should be backed up occasionally by the member using some form of removable media such as a hard disk and this should then be stored off-site by the member so as to facilitate easy recovery in the case of data loss by fire or flood or accident at the club premises. Please note that such loss of data is not covered by any insurance policies relating to the club and that the franchisor and premises owners and the club are not liable for any such loss or consequential loss no matter how it occurs.
MANDATORY INSURANCE: IMPORTANT >>> INSURANCE
The member agrees to have sufficient business insurance to cover any accidental loss or damage to their own property and to the property of others by their own fault or negligence. We think that the obtaining of that insurance policy might turn out to be the smartest business decision you have ever made in the long term even if you are just starting a business for the first time. That policy should be very cheap (typically about £10 per month).
Here are some clickable insurance policy quote links:
The club requires that your business insurance covers potential loss or damage to others for the normal and very low-cost business accidental damage cover of normally £1,000,000 of accidental damage (please follow the links). Often you can arrange that cover online. That level of insurance should be relatively cheap. It might typically cost about £10 per month. The type of insurance policy you are required to have is usually called "Public Liability Insurance".
If you employ anybody other than family members you must (by law) also have "Employers Liability Insurance". If you design and sell your own products (software products for example) you should have "Product Liability Insurance". If you design things or give professional advice or supply software systems to clients or give consultancy advice to others you should have "Professional Indemnity Insurance".
There are lots of other sub-types and additional types of specialist business insurance including various types of product and service liability insurance which protect you if you negligently do harm to your customers but these are entirely up to you.
Obviously there are limits to what you should reasonably insure for but we think that if you protect for "the worst you can reasonably imagine" you should be OK. Obviously the more assets you or your business have (including intellectual rights and freehold property) then the more you might want to insure against various types of risks.
We can't actually make any specific recommendation of insurance level but in most cases huge amounts of cover can be obtained for very little financial outlay.
The property owners and the franchisors are agreed by the member not to be held in any case or circumstance to be responsible for any accidental damage to any member property or any loss of member property howsoever caused. The members use the premises and the amenities therein entirely at their own risk. The member must inspect the amenities and premises that the member wishes to use prior to use and must not use that amenity or part of the premises if there is any doubt as to the functionality of that amenity or part of the premises.
This disclaimer of franchisor and property owner responsibility applies to matters that are within the control of the club or any member or the franchisor or the property owner as well as to matters that are beyond their control such as (but not limited to) loss through matters such as power spikes, power outages, lightening damage, flood, fire, infrastructure failure, structural integrity failure, ducting failures, slipping harm, falling harm or damage, tripping harm or damage, furniture failures, desk or chair failures, cable route or way errors, service or amenity supply failures.
It is the duty and responsibility of the members acting together to create and inspect and vigilantly maintain a safe working environment and safe systems of work to the benefit of all members.
The duty of care that all persons have towards each other applies within the club premises and so no obvious danger to others should ever be ignored.
A danger should immediately be mitigated and action should be taken to avoid harm to others and such action would normally be cordoning off the area of danger using whatever means is readily available. In the case of fire, the alarms should be set off and the member should immediately alert all other members and assist with evacuation of the entire property unless the fire is small (i.e. smaller than a person) in which case it can normally very easily be extinguished using a fire extinguisher which is more likely to mitigate the statistical risk to human life than immediately trying to evacuate the entire property.
It is agreed by each member that it is not the responsibility of "some other member or person or the franchisor" to take the immediate and rational risk mitigating action such as taping off a risky area or using wet floor signs.
The appropriate risk avoiding immediate action should be undertaken by the member.
All and any club or premises owner's liability for any loss or damage to your property or assets or your income or any other matter of value of any kind is wholly excluded from your membership and you should as a result of this clause take all reasonable precautions to backup your digital works off premises and directly insure by your own means any assets you own such as your computers or any other assets.
You agree to insure your own property and your data of value and any other elements of value to you as insurance in any form is NOT included with your club membership whether caused by you or caused by the club or any other person or legal entity.
The member agrees to use the premises and amenities in a manner that is reasonable for the purpose of that facility or amenity having full consideration to any reasonably observable imperfect state of that structure or amenity (e.g. steep stairs or non-load bearing ceilings or other similar member observable imperfections).
You are required to fill out a brief (A4 size) page relating to any damage you have caused and then provide that brief report to the franchisor for consideration or otherwise as a possible insurance claim upon your insurance. You agree to alert any person who seems to have had an item of value harmed by you. You must provide your name and the names of any other parties involved in the incident and you agree to take as much of an immediate remedial action as possible at the time of the damage to minimize danger to others and to mitigate the possibiliy of further damage by that same means. You agree to cooperate with the franchisor and any other member in the processing of any claim that might arise secured upon your insurance policy.
You agree that you are not an employee of the club and that you are not covered as an employee by any club insurance policy. You agree that you act in your own capacity and that in the event that you do some action or work on behalf of the club or the franchisor or the premises owner you do so as a contracting business and not as an employee or an employed individual.
The basis upon which you use the premises is at all times agreed to be that of a separate and independent business assessing and acting upon it's own risks and accepting it's own working environment and then acting accordingly with full awareness of any imperfections at the premises.
You agree that there is no "master-slave relationship" or "employment relationship" between the parties.
The facilities at the premises and the premises conditions are accepted by the member as seen on a day to day basis. The member accepts that the premises facilities and amenities are provided as they are at the time of premises use and that no warranty or any offer of any level of fitness for any purpose is offered or granted to the member by the club or the premises owners.
The member accepts that the premises are used on a day to day basis as seen and inspected and as altering from day to day without any contractual commitment by the club or premises owners to provide any minimum level of premises fitness for any purpose.
The club shall have an objective of efficiently using energy within the premises and towards that aim the temperature within the premises will be targeted towards a temperature range of not less than 16 degrees centigrade in winter and not more than 26 degrees centigrade in summer. It is accepted by the member that in order to conserve energy that the club or the franchisor may on some occasions fail to achieve this temperature range on excessively hot or excessively cold days. The actual target temperature shall be a temperature that feels like 18 degrees centigrade.
The power consumed at a premises is one of the main costs at a premises. To reduce power consumption and fire risk the power to the working areas shall in general be switched off outside normal working hours unless other arrangements have been made to keep servers or other units running at the site. Members should ensure that their own units are fully powered off and switched off at the wall socket before finally leaving the premises on the final departure of the day.
In the event that a member requires or uses a much larger power consumption than the typical member an estimated charge for that extra power will be made based on the club or franchisor estimate of the extra power consumed which estimate will then be doubled for billing purposes.
FIRE AND FLAMES:
With regard to fire and flames and thermally active products containing fire or flames or thermal glowing these will not be permitted on any part of the premises at any time without the written prior consent of the franchisor for each occasion.
This rule regarding flames also applies to smoking products and any previously lit or thermally glowing parts and so no smoking or lighting product use or lit product extinguishing or lit product discarding of cigarettes or similar products is permitted within the premises.
Flames created by members in any form either within a product or as naked flames are not permitted at any time or at any instant of time upon any part of the premises or within the premises grounds whether provided by matches or candles or lighters or fires or flares or lanterns or heaters or appliances or fireworks or spark generating devices or any by any other means.
The member accepts that the health and wellbeing of other members and other users of the premises or property is paramount in all activities upon all parts of the premises.
The member accepts the fact that fire is a major cause of accidental death at premises and that all actions at the premises must be undertaken with a view to mitigating fire risk.
Each member will be required to read the fire hazard log from time to time and will be required to have deduced a course of action that would be undertaken if there was a fire in the area being used by the member.
That course of action must be a course of action that is directed primarily towards saving the lives of co-workers or other (possibly unseen) users of the premises or the property and must not be just an action plan designed to save the member's life by placing the lives of others at risk.
The deduced course of action must not include any element of saving digital data or computers or assets as only human life is important in the event of fire.
If a fire can be safely halted or arrested to prevent further risk to persons and their lives or premises users or further property damage then this should be the course of action taken.
For the purposes of information a fire that is about the size of a car can be extinguished with a fire extinguisher (aim at the base of the fire initially). A fire that is significantly larger than a car is probably beyond the normal fire extinguishing capabilities of an individual member. If thick acrid smoke is being produced by the fire be aware that you need to avoid inhaling that smoke.
The premises owners have installed many more fire extinguishers than are required by law and these should be freely and generously used in the event of a fire so as to prevent a much larger and much more life threatening fire. It is a requirement that all persons on the premises collect together at the gates of the premises in the event of an out of control fire as fire fighting staff may risk their own lives trying to save someone that they think is still in the premises but that has in fact simply wandered away from the premises so please always stay at that position to assist with the provision of human location information to fire fighting personnel until the fire is extinguished.
In the event of an out of control fire the member agrees to dial 999 and give details of the fire location to the emergency services and assist in the locating and warning of other members or persons and help with the sounding of premises alarms.
MEMBER NOTICES AND PICTURES:
Member affixed notices or posters or signs or pictures are not permitted at the premises. Unremarkable content pictures or motivating notices positioned in self standing frames are permitted at a member work position. Notices or signs that are directed at others or that promote a political or religious view are not permitted. In the event that a member or group of members wishes to affix some element of their workplace to a club structure or wall or floor or ceiling at the premises then prior approval of the fixing type and position must be obtained from the club. This particularly applies in the case of nails or fixings as the member hereby acknowledges that behind any surface or object or floor may be live wires or gas pipes and these represent a severe risk to both the member and co-workers especially if strict control by the club of such positionings is not maintained.
The member accepts that the work environment supplied at the premises is not the same as a domestic environment and that there are higher risk amenities about the premises than would be the case in a domestic environment. One such heightened risk is the three phase electrical power supply which produces a much higher potential electrocution risk. Another such risk is the listed building staircases and listed stairwell features which are steeper and slightly more hazardous that in a modern premises. Running around the premises is specifically prohibited as is jumping down any stairs or traversing them in any fast or reckless manner.
GENERAL HEALTH AND SAFETY:
In regard to general health and safety at the club the member may at any time be required to read (or re-read) and sign or tick a Health & Safety list or document.
In regard to any special or particular specific risk the member may be required to sign a disclaimer document before member is allowed to be exposure to that special risk.
In regard to fire the member may be required to listen to or take part in simple fire abatement or mitigation demonstration or talk and a demonstration of fire extinguisher use.
FAST SHARED WI-FI (INTERNET/BROADBAND):
You can freely share the club's fast wireless (Wi-Fi) network either in the premises or in the front courtyard. Each member should be able to obtain about 5mbps download and 5mbps upload most of the time. Often the speed available is much faster as we upgrade occasionally to maintain that as a minimum level.
Please note that the site is predominantly a place of business excellence so unbridled leisure video streaming (films/sport/entertainment) is not generally permitted however occasional testing of video streaming programs or other high IP demand programs is permissible.
If you think that your test may affect other system users (of the free Wi-Fi) please schedule your test after franchisor approval at a quiet time of the day.
There is a very strong TV signal at the premises and any good hi-gain desktop aerial will pick up all Digital Broadcast TV services. As this does not consume club bandwidth and can be used to view entertainment provided the volume does not interfere with your co-workers.
You may not try to experiment with or test internet security or test denial of service attacks using the club systems or attack them (or try to hack them or compromise them) without prior authority from the franchisor. The access code for the club Wi-Fi is occasionally altered and must not be shared with any other person or business.
RADIO INTERFERENCE DEVICES (WI-FI PERFORMANCE AND PREMISES NETWORK SECURITY):
The security and performance of a Wi-Fi system such as that provided free to the members at the premises is severely adversely affected by Radio Transmitting Devices (RF Devices).
Such RF interference devices include all manner of ordinary day to day devices from microwave ovens to wireless (RF) phones or cameras.
The franchisor reserves the right to sweep the premises to search for RF transmitting devices using RF scanners to identify any Wi-Fi degrading devices and shall be able to inform the member that the offending device shall not be permitted on the premises.
Such RF transmitting devices are usually accidentally introduced to a premises but can be used deliberately to disable or attack a network by Denial of Service (DOS) attack or intrusion so as to gain information about the devices attached to the network.
This problem should be minimised with the roll out of much faster unregulated Li-Fi networks.
We intend to be amongst the first to adopt these much faster "light speed" Li-Fi technologies.
PRIVATE DEDICATED TELEPHONE, TELECOMMS, BROADBAND & WI-FI:
Your own private dedicated fast broadband can be achieved at very low cost in a very flexible way by using either an ISP services with your own dedicated broadband telephone lines to the premises or by using a high-power 4G (or upcoming 5G) business packages with private Wi-Fi routers on your desk. Please use your own telephone, email and communication devices and communication sub-systems.
A good business 4G mobile service or an upcoming 5G service with a simple plug-in-anywhere wireless router will give a secure private Wi-Fi anywhere and is an easy and secure option for SME businesses.
These 4G (and upcoming 5G) networks are very good options for small businesses as they usually provide both voicemail and secure Wi-Fi services for your business and might eventually replace wired services. The advent of Li-Fi which is very fast Wi-Fi that works by light in the premises is probably going to be more secure than current Wi-Fi (in the future) and should therefore fit in well with upcoming 5G non-cabled business networks.
A totally location-flexible mobile 4G Wi-Fi Router works well for small dynamic businesses who are always on the move. Professional business messaging (voice or email) can often be added to a 4G (or upcoming 5G) package at low cost. The Inferix® AI-HCC system also provides you with options for secure or public communication. You can easily install a secure dedicated line (a dedicated telephone line. Broadband & more secure Wi-Fi) that only you and your team use at the premises. Installation costs are usually near-nil and you will have total control of your own secure unshared fast broadband and telephone line. Most ISP's (telecom line providers) provide free moving of that line and broadband service.
Please see the charges made for large-scale webservers before choosing install a large server at the premises. Security and physical control of your server would be the main reason for locating a large server at the premises as other outsourced locations might be cheaper.
Please remember that other landlines you may already use can be patched seamlessly through to a mobile (and visa versa) and so you have a multitude of business communication options.
The premises is strategically placed near to the BT exchange and the has multiple BT copper wire (twisted pairs) and multiple Virgin Cable connections available and is extremely near all of the ISP on-street cabinets and masts.
POWER CIRCUITS AND FIRE SAFETY:
The premises power circuits may be switched off outside opening hours to reduce fire risk and enhance site security. Members should therefore switch off all of their desk-position units prior to leaving and then switch off their surge protected desk power unit. This will enhance security and fire safety at the premises and permit safe electrical works outside the premises opening hours without repeated power surges to equipment and without unnecessary capacitance or battery or induction risk to other members or to maintenance staff. For the foregoing reason uninterruptible power supply units (UPS Units) will not be permitted to be supplied or used by the member at desk positions or elsewhere as these carry an increased fire risk and electrocution risk. Providing an always-on server farm facility at the club is not a direction that the club wishes to move towards. Remote servers provided by world-class suppliers in secure locations worldwide are almost certainly going to be better value and far more reliable.
Heaters of any type are also not permitted to be used on the premises or brought onto the premises for fire and safety reasons as they present a heightened fire risk in the same way that UPS units do if they are frequently switched on and off and then fail by momentarily passing potentially lethal current back into the mains circuit.
Power and fire safety must remain the prime objectives at the club.
Desk lighting can be supplied by the member or the member can use the various desk lighting options at the club. In either case any desk lighting unit should be regularly visually inspected by the member as safe and it should be plugged into the member's surge protected power supply unit and not the wall sockets. It is VERY IMPORTANT that such a desk lighting unit is switched off before leaving the premises and is in a position such that even if it was illuminated it could not cause a fire by heating an object or a surface or paper. For the same reason only LED lighting units will be allowed at desk positions as the heat generated is much lower.
The member should also note that power outages at the premises occur several times per year and so the premises should not be considered as being particularly suitable for always-on server operations as these would ideally require heavy-duty backup power generation and uninterruptible power supply technology (UPS Technology) at a level well above that intended to be supplied at the premises especially as such equipment is usually associated with a much higher fire risk and electrocution risk which is not acceptable to the club or the franchisor or the property owners or the building insurers in regard to maintenance staff and security staff and the various other property occupants (and property users).
YOUR REGISTERED BUSINESS ADDRESS AND MAILING ADDRESS:
You may not give the club premises address to your suppliers as if it was your business address. You are of course allowed inform your visitors or your bank or your associates or partners or your business backers or HMRC or anyone else that the club premises is the premises where you are actually undertaking your digital work and is where they will (with proper arrangement) be able to visit you. You just need to explain that your registered office and postal address is located at a different address. That arrangement is perfectly normal.
You should therefore register your formal business address as your own home address or some other office address. Several town centre offices and shops offer low-cost postal and registered office services such as the worldwide Mail Boxes Etc (MBE) office chain which is located nearby in the town centre. Leaflets detailing the various services available from MBE are located at the club.
The club address may not be used as the address of your business and you may not use the club's address as your home address or as an address for service for you.
If post or parcels for your business start to arrive at the premises in any significant quantities they may not be accepted and might be returned to sender. Please note that the intention is only to have the premises reception open during member-visit permitted hours (currently 1-00pm to 4-00pm) so parcels may not be able to be accepted outside of these hours.
One of the main problems that occurs with multiple occupants in multiple addresses is that the delivery delivery drivers march around the grounds trying to open locked doors to get in and visit or harass our neighbours and are quite rude and insistent. For these reasons alone delivers to the premises should be extremely infrequent.
For security reasons no driver or package delivery firm or visitor or guest of any kind is ever to be invited inside the the premises in any way at all by bypassing the security login at reception.
This applies when reception closed. When reception is closed there can be no deliveries to the premises and the only possibility for a delivery would be for the member to meet somewhere off the premises and then bring the item onto the premises alone.
This is a security measure of the highest importance and must be followed as unauthorised intruders to secure premises often obtain access by way of deliveries or service installation.
It is also very important for the members to know that they can work undisturbed without constant security risk or theft risk from strangers. Eventually there will be fifty digital-workers at the site and having a fixed and safe structure to the day will become extremely important.
It may be acceptable at periods were the number of businesses at the premises is small for some occasional items of post to be delivered to the premises but you should check first and then try to obtain a new mailing address (such as your home address or a postal service) for your postal deliveries as soon as possible.
The chewing of any form of chewing gum is not permitted anywhere within or upon the club premises (including gardens and courtyards). This rule is designed to preserve the hygiene and furnishings (carpets and floors) of the premises and keep it in good and clean condition.
Some FREE "Tech Support" from volunteers wishing to help others may be available at specific times and places but please respect these persons at all other times and do not ask questions when these volunteers are not offering their free support. Please note that all such information or advice or support is offered without liability attributable to the person offering the free advice or information.
FOOD & DRINK:
Members can supply their own food and drinks for consumption at the premises (provided it does not have a strong odour) or they can eat anything they wish in the front courtyard or they can eat out at the very may eating venues nearby or bring takeaways to the premiss for consumption.
A typical MacDonalds meal or an unremarkable catering sandwich would be satisfactory to eat indoors but traditional fish and chips meal or a spicy curry would not be acceptable indoors but would be acceptable in the outdoor courtyard.
Cold unopened single-serving bottled drinks can be retained as long as the member wishes at the premises in the cold drinks fridges supplied for that purpose or in the member's locker or desk but opened drinks and unconsumed foods of any kind cannot be left at the premises outside opening hours.
Regarding drinks the member should note that opened drinks cannot be retained in the fridge and large bottles or large cartons cannot be brought onto the premises (just single serving drinks such as small 500 ml or less bottles or cans for daily consumption).
A cold tap water machine is provided at the premises for the purposes of providing free cold drinking water at the premises.
Only paper or plastic cups (or bottles) must be used for drinks and these are provided by the member. Crockery cups and crockery mugs and crockery plates cannot be used at the premises. There is no member-use kitchen located at the premises for washing up or kettles or food preparation. Disposable cups etc. are all available nearby at the Poundland or Wilko retail outlets.
No unfinished drinks can be left on or in the members desk or in any storage areas outside of opening hours. Unopened drinks can be left at a member's desk or locker position and can be left for as long as desired (in an unopened state) at the premises. The disposable cups and plates and cutlery available at Poundland and from other retailers.
These disposable items which avoid the washing process are in fact an efficient uses of energy (i.e. to be correct "entropy") and do not harm the planet.
The rule regarding foods does apply to fruit and packed lunches (these items must be brought in and removed daily if eating out is not desired).
There is no member-use kitchen at the premises and so no kettles or any other member supplied food preparation devices are allowed at the premises for health and safety and legal regulatory reasons.
Bosch Tassimo Single-Serving Drinks Machines are provided for a wide variety of hot drinks for members (coffee, tea, hot chocolate, herbal drinks) but only single serving Tassimo brand pods (of which there are a huge variety) are permitted. Tea bags and milk bottles or cartons are not permitted at the premises as only single use single serving drinks of the Tassimo brand are permitted on the premises. These are widely available online and at Tassimo machine retail outlets (such as Currys). Quality drinks for this unit such as Costa Coffee or Twinings Tea should cost about 20p each. Single serving creamers or milk must be used and jars of creamers or milk substitutes are not permitted. The member must retain any of the single serving pods desired (sugar sticks, milk portions, pods, etc) for use at the premises in his own workspace area (desk or locker) and these can be left at the premises for any period of time as desired. There is a registered and fully inspected food business located at the premises (Cafe-Continental) but this operates at the moment only on occasions in the summer months. There are literally hundreds of eating venues and sandwich or hot food venues near the premises as the club is located in the centre of the town. Any form of food or drink can be consumed in the front courtyard.
Alcohol (such as beers, wine, champaign) may not be brought onto, or consumed in, any internal part of the premises but can be consumed in the front courtyard which is an extremely pleasant space to use and relax in during the summer months.
The club Wi-Fi can be used in the front courtyard for business purposes (but not for entertainment streaming). Various terrestrial broadcast TV units are available throughout the premises for news services which are to be used instead of any streaming service use for that purpose.
Please note that even mildly inebriated persons are a significant hazard to others and will not be permitted to be in (or remain in) any part of the premises for health and safety reasons.
Please be aware that there are fairly tight constraints on the disposal of waste at the premises and so if a significant amount of food (or other) waste is being generated at the premises the member will have to dispose of it away from the premises.
The franchisor and the club do not own the commercial bin in the courtyard outside the premises. That outside bin is owned by the food business (Cafe-Continental) and may not be used by the members at any time as commercial waste is subject to detailed and expensive waste licence terms.
The franchisor will however provide a single twenty five litre capacity flip top wast bin for each ten members at the premises which is emptied by the franchisor each weekend.
This amount of waste represents just a handful or two of waste from each member each day.
Food hygiene bags are provided by the franchisor for the purposes of disposing of food related waste and these should be used to encapsulate any food waste before placing it in the bin. These bags may also be used to take any excess food waste away from the premises.
The member is not permitted to smoke any cigarette or cigar or similar odour product within 20 minutes prior to entering the premises as the odour is extremely unpleasant for those who do not smoke.
The use of e-cigarettes is permitted in the outdoor cafe areas and in the outdoor relaxation areas but the e-cigarette smoking in these areas is permitted only if the e-cigarette does not look like or have an odour like a normal cigarette and the e-cigarette vapour is created at least five metres away from any non smoking persons at other tables in the courtyard area.
WEEKEND PROCEDURES (PREMISES MAINTENANCE ACCESS AND POWER):
Maintenance work is mainly undertaken at the weekend if it is possible. This reduces most of the interruption to member operations at the premises. Unfortunately some contractors and service suppliers and some major infrastructure suppliers will not work at the weekend and so these works might have to be undertaken during club opening hours or in the evening.
It is extremely unlikely that any interruption to normal services will be required for maintenance purposes during opening hours.
The member should note that entire premises electrical circuits have to be turned off during certain works. This is particularly the case for any electrical works and certain infrastructure works. The nature of electrical and security works and some circuit PAT testing is that power circuits must be repeatedly turned on and off to test these circuits and any failsafe systems and fire alarms and security alarms.
The member should be aware that power supplies to mains circuits (sockets) will quite often be switched on and off repeatedly during periods when the club is closed and therefore the member should ensure that all powered items such as computers and desk lighting and electrical devices are switched off at the desk position when the member finally leaves the premises each day.
All of the member's equipment and any supplied desk-position (fused and surge protected) electrical supply should be switched off at the end of each working day. The member should also note that battery power backup units and load balancing capacitors and motors may not be brought onto the premises or used in the premises as these present a fire risk and an electrical hazard to other member's and maintenance staff.
For the above reasons any servers (WEB or LAN) used by the member (located at the premises) will be for use typically for the purposes of server configuration and testing and other purpose only during opening hours. If always-on servers are required the club premises is not suitable and these should be located at another location where they can be accessed online by the member at any time from the club premises (or from elsewhere when the club is closed).
In most case for always-on servers a remote server housed in a highly secure high reliability specialist server building (a secure server farm) will be the solution. These are very cheap and range from just £40 per year to about £400 per year for guaranteed security and 99.99% guaranteed uptime).
Many of these shared secure premises are so essential to national commercial strategic success that government bodies police these premises and the infrastructure that they require. It is simply not possible to attain these levels of reliability and security in a normal town centre premises.
The member should note that large advanced developer teams now use these wholly cloud based platforms together with free open source project management software such as a GIT, or GITHUB, or Sourceforge for version control purposes and release candidate control purposes.
As an example Amazon staff now all use remote (cloud-based) servers (typically from home or within a hotdesking centre (like this club) for their day to day working and their cloud based development (as do many other top 500 companies).
If any member requires access to the premises when the club is closed the arrangement (if it is even possible) will be that each hour or part hour will be billed at £100 per hour. To make such an out of opening hours emergency access request the member should email the club and also call the club and then just simply hope to be called back by the club premises security staff who will supervise the member's visit to the premises.
AMENITIES AND SERVICES ARE PROVIDED SUBJECT TO AVAILABILITY:
The various services and amenities intended to be provided to the member by the club are provided to the member by the club on a subject to availability basis and are not provided as a contractual ongoing service or amenity basis. The prime-face and main amenity supplied by the club is simply membership of the club with the ability to associate with like minded persons operating under the same set of members' club rules.
The club rules and any and all amenities that are offered or supplied to the member alter from time to time and are not contractual offers to supply ongoing services or amenities. In the event that the services or amenities alter from those that are desired by the member or were initially required by the member then the member can freely give notice that the member's membership is to be cancelled in accordance with this agreement.
The member is not in an ongoing agreement for the supply of services or amenities. The member cannot require the club to supply any amenities that the member was initially enjoying or expected to enjoy or initially required. Any amenities that are supplied to the member by the club are not supplied on the basis that they will continue to be supplied to the member and there is agreed to be no contractual obligation upon the club or the franchisor to supply any such amenities.
All services are therefore provided subject to availability on a non-contractual service supply basis and as a non-guaranteed ongoing amenity. Obviously for the club to be a club the amenities supplied will likely form a body of amenities taken together that satisfies a body of members with similar desires for such amenities. It must be noted however that these amenities are provided from time to time altering as decided by the club with the agreement of the franchisor.
ARBITRATION AND MEMBERSHIP DECISIONS:
The franchisor can be asked to undertake fair and balanced and swift arbitration in cases of disputes between members regarding club facilities and premises use. The franchisor cannot be required to provide such arbitration and if such a service is supplied it is agreed to be supplied without franchisor liability. The objective will be a swift and fair balanced decisions so that members can move forward without resentment within the club premises. The nature of decisions will often be be that neither party is entirely happy however at least an actual outcome will have been achieved. It should be noted that such arbitration could be undertaken by the franchisor acting at a distance as the franchisor may have no permanent ongoing administrative presence at the premises.
The franchisor shall have the sole power to act in matters regarding members and the supply of amenities to members. In the event that the franchisor considers that the member has amenity requirements or desires to use the premises in ways that are not compatible with the other club members or any intended future members then the franchisor shall have the sole power and ability to unilaterally cease the membership of the member and in that case any forward periods of club membership payment shall be returned to the member regardless of any arrangement between the member and any other entity that might have paid for the member's membership.
As is normal (and legally correct) for members' clubs there will be no reason provided to the member for any such cancellation of club membership however the member should not feel that the non-provision of any reason is unusual and the franchisor and other club members no doubt wish the member well.
The club and the franchisor shall have no liability to the person or business paying for the member's membership because there is no contract or any agreement at all between these entities.
WORD AND PHRASE DEFINITIONS AND INTERPRETATION IN THIS AGREEMENTWords and phrases in this agreement have their normal English language meaning as influenced by their context. English contract law (uninfluenced by specialist legal word conventions) using ordinary English dictionary word meanings (unless otherwise defined in this contract) are accepted as the starting basis of word and phrase meaning.
The word meanings are agreed to be influenced by context and common word meaning and are agreed not to be influenced by normal business contract arrangement or convention or normal legal arrangement or convention. In the case of a conflict of meanings where the balance of meaning is unclear a compromise of meaning and consequent outcome with an agreed guidance of "least harm to both parties" and "as the franchisor fairly intended" rather than an "absolute decision based solely on the text or an error or inconsistency in the text" shall be the agreed outcome aim of such disputes. This guidance regarding meaning interpretations is also agreed by the parties to apply to any court decisions and actions and arbitration insofar as is possible in law.
Punctuation and typeface and capital letters and clause headings shall have meaning and by and large that meaning is to provide the reader with some level of emphasis or a title for the following topic. Information in brackets is by and large to offer an alternative wording or clarification of the preceding wording.
In the case of minor contract wording disputes or meaning ambiguity the franchisor shall be the sole party who decides the applicable meaning at it's sole discretion but acting reasonably. All parties agree not to enter into any dispute which may only be settled in a court of law if there is any arbitration service that can be used instead of a court dispute.
In deciding whether a matter of wording is "a minor matter that is unclear" that should be decided by the franchisor or is "a significant matter that is significantly unclear" that could be subjected to another decision process then the agreed guidance rule on that decision shall be that any minor matters (for the franchisor to decide) concerning money will relate to any amounts (or operational matters of equivalent value) of under £800 or thereabouts in value regarding any one batch of similar incidents or a single incident or several related incidents or topics of dispute.
If the matter falls within the remit of the franchisor's decision the franchisor's decision (in any such dispute) is agreed by all parties to be final and without franchisor liability and to be contractually binding upon all the parties even if one of these parties is the franchisor. The enforcement of any such financial arbitration or similar decision shall not be the responsibility of the franchisor.
Means this online document and other documents and notices representing the changing from day to day contractual obligations between the parties as well as any other documents and notices displayed around the premises by the club if prior approved by the franchisor. This agreement also includes any documents or signs or rules or instructions or media that are made aware to the members in any way by the franchisor. For the purposes of clarity the franchisor is the sole approver and author and issuer of such rules and such information although the club or the club members may suggest or offer up to the franchisor suggested new rules or guidance for approval. The member and the club agree that the franchisor owns all copyright and intellectual rights in the use and ownership of these rules as well as any other documents or media that form any part this agreement. The members' club does not have exclusive use or licence to use the club rules (this agreement) and the franchisor can and will from time to time provide the same or similar club rules to other members' clubs.
Means the members' club "HotdeskHub Club" located at the premises as operated under this contract as altering from time to time and solely as approved by the franchisor. The club is not a corporate body or a legal entity. The club is a collection of the club members acting as individuals in a manner as governed by the rules set out in this agreement.
Means the company who licences the club to use the systems and intellectual rights and trading names and permits and allows the club to use the club rules (this agreement) and certain parts of the premises in certain ways at certain times. The franchisor leases or rents unspecified parts of the property from the property owners. The franchisor does not own the property.
Means undefined parts of the address 54-58 Clarence Street, Cheltenham and undefined parts of the grounds of 54-58 Clarence Street, Cheltenham as varying from time to time and as controlled by the franchisor. The franchisor permits the members of the members' club to use certain parts of the premises at certain times under rules of use as set out in this agreement.
Means the premises plus all additional areas or buildings or land and boundary walls that together form the entire property that is owned by the property owners. Only part of the property is leased (or rented or licensed) by the franchisor from the property owners. Some parts of the property that are under the control of the franchisor may be provided for use by the members of the members' club on a time and permitted uses basis as set out in this agreement.
the property owners:
Means the owners of the property being the entity that leases or lets or rents out a sub-part of the property (i.e. the premises) to the franchisor under a lease or use licence with the normal and contractually limited broad use rights and with limited franchisor rights acknowledged such as to permit the franchisor to grant to the members of a members' club licence to utilise parts of the premises at certain times for certain specific purposes that are a sub-set of the broadly permitted activities. A sub-set of these broadly permitted activities is then specified and defined by the franchisor from time to time altering as this agreement (i.e. the club rules) wherein the franchisor states these as being a valid sub-set of what is permitted at the premises. The property owners are completely independent from the franchisor and do not have any control or managerial or shareholding or directorship influence of the franchisor. The franchisor acts entirely independently. The property owners solely supply the premises to the franchisor under the terms of a lease or licence. The property owners do not create or influence the creation of the members' club rules.
Means the natural person who is the individual member of the the club with the rights and obligations as set out in this contract and other club documents. No corporate membership is possible but groups of members can act together as a body corporate. Any such body corporate may not be legally or formally based at the premises or the premises address be given as "an address for service" or an "address for post" or an "address for directors" for any such body corporate. Any such body corporate forms no part of this agreement.
Means the members of the members' club as varying from time to time.
Means a single human person with sentience and mental capacity to understand this agreement and is not any form of body corporate or any other legal entity or any other grouping of persons.
the member's business:
means any business controlled wholly or partially by the member (the member's business forms no part of this agreement and is not a party to this agreement).
Means "the club" and "the member" and "the franchisor".
document issue date:
Means the date and time (as server generated and textually printed as visible) of this agreement as issued by the server to the reader's screen or device.
Means any or all of "the members" or "the franchisor" or "the parties" or "society".
Means the general public and bodies that may or may not be parties to this agreement.
Means a person or persons acting upon instruction in a way and with the legal authority as if they were the person issuing the instruction.
WORD AND PHRASE MEANING SYNONYMS IN THIS AGREEMENTWithin this agreement and on signs and notices around the premises that also form part of this agreement if they are pre-approved by the franchisor the following terms may be used to assist with ease of readability and interpretation. Many are minor or obvious variants of phrases that have the same meaning.
Means "this agreement".
Means "this agreement".
these terms and conditions:
Means "this agreement".
Means "this agreement".
members' club rules:
Means "this agreement".
the members' club agreement:
Means "this agreement".
the club use rules:
Means "this agreement".
the operational guide:
Means "this agreement".
club operational guide:
Means "this agreement".
club's operational guide:
Means "this agreement".
this operational guide:
Means "this agreement".
Means "this agreement" except when it is clear that the reference is to another guide.
Means "hotdeskhub club".
hotdeskhub members' club:
Means "hotdeskhub club".
Means "hotdeskhub club"
the members' club:
Means "hotdeskhub club".
this members' club:
Means "hotdeskhub club".
Means "hotdeskhub club".
Means "the franchisor".
all the parties:
Means "the parties".
parties to this agreement:
Means "the parties".
means "the member".
means "the member's".
means "this (or the or these) following syntactical element".
means "this (or the or these) following syntactical element".
means "this (or the or these) following syntactical element".
means "the words or syntactical elements within the brackets is usually a clarification or an alternative wording of the preceding words or syntactical elements".
means "the word or phrase preceding TM is claimed by the franchisor a Trade Mark which may in due course be registered as a Registered Trade Mark with prior use rights".
means "the word or phrase preceding a capital letter R in a circle is registered as a Registered Trade Mark and may not be used by other persons or organisations".
DURATION OF THESE TERMS & CONDITIONS (AND CANCELLATION)These Terms and Conditions apply to the period of membership and do not apply during any periods of non-membership. The member can cancel membership at any time and is not forced to accept this membership agreement and the terms and conditions of premises use. The member will pay up until the end of terminating membership calendar month but can elect to cease to be a member at an earlier date. [XXYY12FGIKLUZSPDT] FRANCHISOR COPYRIGHT RESERVED This work is protected by copyright.
This document's text and phrases are franchisor copyright.
Do not use this document's phrases as a basis for any other document.